BE PART OF WATSONS:
Investors in People (IIP) accredited company
Asia's number 1 pharmacy retail brand
Best Companies to work for by HR Asia
ROLE PURPOSE:
Our Store Cashier for LOOK at Me Store is mainly responsible for counter transactions of the physical store. Reporting to the Team Leader – Client Support,this position efficiently process customer transactions at the counter
This role focuses on:
Co
ntributing to branch CTD sales by actively promoting the services.Applying customer service standards in interactions with customers.Informing customers of new and existing promotions that may be availed for his/her transactions(i.e., return policies, data privacy policy)Executing policies and procedures related to POS Transactions(i.e., Retalix)Adapting to change in processing that may be due to change in customer's decision. (i.e., cancelled transactions, change in mode of payments).Providing security co
ntrol measuresthrough proper docu
mentation of the sales transactio
nsCommunicating and supporting team members to deliver customers' items and achieve targets.Ensuring satisfaction of customer through knowledge of the different products.
Success will depend on:
Ability to understand basic information on retail operatio
nsto deliver the desired resultsNumerically minded ; can co
nsistently and effectively follow and implement applicable processes on retail operating standards(i.e., Cashiering)Can identify gaps and impact of non-compliance and implement corrective measures (i.e., Cashiering Standards)Can effectively co
nverse and engage with customers and anticipate their needsCan handle, assist customer needs, inquiries and offer relevant in-store service
ATTRIBUTES:
Candidate must possess at least a Bachelor's/College Degree , Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Others, Marketing or equivalent.Required skill(s): Communication, Customer Service, Sales, Retail, CashieringApplicants must be willing to work in SM Aura Taguig City
Watsons is part of the Health and Beauty Store chain of A.S Watson, the largest health, beauty, cosmetics, and perfumery retailer in the world. Today, Watsons H&B Asia is the leading health and beauty chain in the continent with successful operations in 13 markets.In 2002, A.S. Watson Group joined hands with SM Prime Holdings Inc., the Philippines' leading shopping mall developer. The partnership brought about the first Watsons stores in SM Megamall and The Podium (Ortigas). Today, Watsons operates 800+ stores in the Philippines serving more than 100,000 customers per day.Watsons strives to ensure that their customers get the best value for their money through monthly promotions, special offers, and continuous consumer marketing programs. Each Watsons store houses nothing but the best brands from top manufacturers all over the world and also carries its own competitively priced, high quality private labels and brands. With more than 1000 brands ranging from medicines, cosmetics, and fragrances to personal care items and general merchandise, Watsons Your Personal Store delivers only the best health, wellness, and beauty solutions to each and every customer.