Gym Club Manager

Key responsibilities include:

Operating the club in-line with all the Brand StandardsManage all day-to-day operations in an efficient mannerDelivering a high level of customer service and member experienceCoordinate the recruitment of staff as required, membership and product sales, training and staff performance reviewsCoordinate with the membership sales consultant to plan and execute marketing initiatives, membership campaigns and in-club activitiesMaintain a high level of member engagement and retention by following franchise onboarding processesManage member feedback, membership account managementCoordinate regular reporting for membership sales and retention, visitation.Maintain a high standard of cleanliness, functionality and hygiene in the club

Skills and experience

Client-centered and member-focusedAbility to set and achieve set targets for member contact, membership and product sales and member retentionExcellent communication skillsExcellent computer literacy skillsSocial media and digital competencyPrevious management experience preferableProven record of effective and efficient handling of Fitness ClubPrevious fitness industry experience preferableDemonstrates initiative and is proactive