Key responsibilities include:
Operating the club in-line with all the Brand StandardsManage all day-to-day operations in an efficient mannerDelivering a high level of customer service and member experienceCoordinate the recruitment of staff as required, membership and product sales, training and staff performance reviewsCoordinate with the membership sales co
nsultant to plan and execute marketing initiatives, membership campaigns and in-club activitiesMaintain a high level of member engagement and retention by following franchise o
nboarding processesManage member feedback, membership account managementCoordinate regular reporting for membership sales and retention, visitation.Maintain a high standard of cleanliness, functionality and hygiene in the club
Skills and experience
Client-centered and member-focusedAbility to set and achieve set targets for member contact, membership and product sales and member retentio
nExcellent communication skillsExcellent computer literacy skillsSocial media and digital competencyPrevious management experience preferableProven record of effective and efficient handling of Fitness ClubPrevious fitness industry experience preferableDemo
nstrates initiative and is proactive