PROCESS INSTALLMENT TRANSACTIONS: Assist customer in processing installment transactions & other card concerns
• VERIFY AUTHENTICITY OF CREDIT CARDS
Verify authenticity of presented credit cards by customers by checking its security features
• COORDINATE WITH BANKS
Secure approval for installment transactions by using the bank-provided EFT terminals or by calling the bank
• REPLENISH FORMS & OTHER SUPPLIES
Check completeness of cashiering forms / documents & other supplies at the counter
• ASSIST CUSTOMERS W/ LOST CREDIT CARDS
Assist customers with lost credit card by calling the bank & allowing the customer to report his/her lost credit card
• DISTRIBUTE LOOSE CHANGE
Provide immediate response to requests for loose change in case CUC is on break
Qualifications:
• Candidate must possess at least a Bachelor's/College Degree in any business-related course.
• Knowledgeable in credit card transaction processes
• Trustworthy, detail-oriented and can work with minimal supervision
• Computer literate
• Flexible to be assigned to work schedules supporting the retail operational hours
• Willing to be assigned in SM East Ortigas.
• Fresh graduates are welcome to apply.
• Full-time positions available
From Humble Beginnings… It started out as Shoemart store in 1958 in Quiapo, Manila, where Filipino-Chinese business magnate, investor and philanthropist Mr. Henry Sy opened the very first SM Store. Always aiming to make lives better for his customers, Mr. Sy expanded his merchandise to fulfill his commitment to offer a one-stop shopping experience. Now SM is the Philippines’ leading retail empire with over 52 branches across the country today and has developed generations of loyal customers. Showcasing trustworthy, affordable, and world-class products, the multi-awarded SM Store (formerly SM Department Store) continues to provide excellent customer service, general merchandize, lifestyle products, houseware and apparel both offline and online.SM Goes Online! As a timely platform of the legendary retailer, The SM Store Online guarantees an exciting array of merchandise, secure payments, nationwide deliveries, and customer satisfaction with every transaction. From fashion, beauty, and household must-haves, to toys, gadgets, and hardware needs, We’ve Got it All for You… Online!We’ve Got it All for You 24/7 We only want the best for our customers so we hand-pick all our products with you in mind. The SM Store envisions a hassle-free purchase between our stores and your needs anywhere, anytimeOur Mission We will deliver a wide assortment of affordable and aspirational products and services to all customers, while building strong relationships with our employees, suppliers and partners in the communities we serve.