This Channels Marketing Assistant is responsible for the performance management of business channels of Burger King such as drive-thru, delivery website (www.burgerkingdelivery.com.ph), Foodpanda and Park, Order and Go.
Management of Delivery Website
Ensures and mo
nitors that the delivery website is fully functioning, and addresses/resolves downtime issues as reported by the Call Center and delivery store (o
nline delivery and Foodpanda).Business Channels sales performance mo
nitoring and reporting.
Management of Business Channels
Manages, mo
nitors and gives feedback on delivery and drivethru guest-related concerns, issues and complaints.Manages, mo
nitors and gives feedback on delivery website issues such as usage, system down errors, wrong routing etc.Creates mo
nthly sales reports on delivery and drive-thru channels.Ensures completion of merchandise requirements of existing and new delivery stores (banners, leaflets, door stickers, canopy banners, DT standees, table stickers).Processes channels-related billings and invoices.Coordinates completion and deployment of riders per store.Mo
nitors operations of Call Center Operations onsite.Coordinates logistics for channels-initiated training for stores.Mo
nitors project status and addresses project issues as they arise.Updates delivery stores RTA (re-cuts and closure)Caters store's request for RTA re-cuts which are subject for approval of AM & OM.Caters store's request for delivery closure which are subject for approval of AM & OM.
Job Qualifications
Graduate of Business Administration, Marketing, or any related course.With at least 1 year of related experience but fresh graduates are welcome to apply.Must have basic analytical skills and able to identify issues and determine alternative course of action.Must be a good multitasker able to manage numerous tasks and projects simultaneously and effectively.Interrelates well with people of various background; likes to meet and deal with people.Willing to be assigned in Ortigas, Pasig.
About the Jollibee GroupJollibee Foods Corporation (JFC, also known as Jollibee Group) is one of the fastest-growing restaurant companies in the world. It operates in 34 countries, with over 5,800 stores globally with branches in the Philippines, United States, Canada, the People's Republic of China, United Kingdom, Italy, Spain, Vietnam, Brunei, Singapore, Saudi Arabia, United Arab Emirates, Qatar, Oman, Kuwait, Bahrain, Indonesia, Costa Rica, Egypt, Panama, Malaysia, South Korea, Japan, and India.Jollibee Group has eight wholly-owned brands (Jollibee, Chowking, Greenwich, Red Ribbon, Mang Inasal, Yonghe King, Hong Zhuang Yuan, Smashburger); six franchised brands (Burger King, Panda Express, PHO24, and Yoshinoya in the Philippines; Dunkin' and Tim Ho Wan in certain territories in China); 80% ownership of The Coffee Bean and Tea Leaf; and 60% ownership in the SuperFoods Group that owns Highlands Coffee and PHO24.Jollibee Group, through its subsidiary Jollibee Worldwide Pte. Ltd. (JWPL) owns 90% participating interest in Titan Dining LP, a private equity fund that ultimately owns the Tim Ho Wan brand. It also has a joint venture with the THW Group to open and operate THW restaurants in Mainland China. Jollibee Group also has a business venture with award-winning Chef Rick Bayless for Tortazo, a Mexican fast-casual restaurant business in the United States. Recently, the Jollibee Group announced that it will acquire 51% ownership of Milksha, a popular Taiwanese bubble tea brand.Jollibee Group was named the Philippines' most admired company by the Asian Wall Street Journal for ten years. It was also honored as one of Asia's Fab 50 Companies and among the World's Best Employers and World’s Top Female-Friendly Companies by Forbes. In 2020, Gallup awarded the Jollibee Group with the Exceptional Workplace Award, making it the first Philippine-based company to receive the distinction.Jollibee Foods Corporation has grown brands that bring delightful dining experiences to its customers worldwide, thus spreading the joy of eating to everyone.To learn more about the Jollibee Group, please visit www.jollibeegroup.com