HR Labor Relations Business Partner

Job Summary:

The Senior HR Operations specialist role focuses on effectively fulfilling and delivering tasks related to the following:

- Strategic Partner – assists line managers in solving organization, people and even change-related issues.

- Change Agent – institutionalizes change capability within the organization

- Administrative Expert – creates and delivers effective and efficient HR processes, services tailored to unique business requirements

- Employee Champion – helps build workforce commitment

Accountabilities:

• Provides HR administration support in the whole spectrum of the HR Operations or HR Business Partnership functions i.e. On-boarding, Employee Relations, Performance Management, Policy Design, Timekeeping and HR Reporting

• As a HR business partner, acts as the first point of contact (POC) in addressing employee inquiries pertaining to policies, timekeeping, benefits, systems, etc.

• Performs day-to-day HR Operations which includes conducting, facilitating New Hire Orientation (NHO) sessions for new hires/leaders, policy review and communication specially to supported teams/leaders

• Employee Relations work includes:

o Prepares, Reviews and recommends corresponding sanctions for Disciplinary Action (DA) documents like Notice-To-Explain, Suspension, Return-to-Work Order, Regularization letters, Performance Improvement Plan and Termination Letters;

o Approves and signs off on coaching logs, written warnings if and when consulted by the supported business /division

o Conducts exit interviews and communicates trends, findings from these sessions to develop recommendations to the business

o Manages through regular reviews all employee & labor relations programs to ensure compliance with policies and practices

o Facilitates HR Connect sessions/ Focus Group Discussions as needed

• Reports Management

o Able to generate, interpret and analyze simple to complex reports through HR Systems by providing insights, recommendations or action plans based on trends etc.,

o Maintains and updates employee information in the HR database and systems in accordance with prescribed formats and system requirements

• Project Implementation and Management

o Extends needed support in various process improvement initiatives within REPH and even the RELX group

• Engagement Driver

o Oversees and provides support, guidance in all engagement activities by REPH or even division-owned/driven engagement events; from design, development and implementation

Qualifications:

• Bachelor's degree is a must

• Good communication and written skills

• At least 2 years of experience in HR business partnering

• Experience in employee relations is an advantage

• Demonstrated ability to make critical decisions

• Detail oriented, demonstrated project management skills and an ability to work with tight deadlines & multiple deliverables

• Must have excellent written and verbal communications and presentation skills and has the ability to effectively collaborate across all levels of the organization.

• Strong organizational, prioritization and negotiation skills

• Proven problem solving and analytical skills

• Amenable to work on a flexible schedule