Human Resources Specialist

Industry Category	Admin / Human Resources	Position	Human Resources
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Pasig	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-21	Valid Until	Long-term validity

Generally responsible for providing support in one or more significant functional Human Resources (HR) areas including, but not limited to, Employee Relations, Employee Engagement Programs, Training, and Organization Development, Culture Building, Corporate Communications, and special projects. Also, generally serves as the point person and takes the lead for the Philippines Human Resources department in the absence of the HR Director.POSITION RESPONSIBILITIES•Acts as the overall coordinator of all company employee engagement activities and initiatives that HR that organizes and facilitates.•Conceptualizes, recommends, and implements approved organization-wide employee activities to include company meetings or townhalls, company-wide theme days, teambuilding activities, sports events, fund raising programs, leadership connect, year end events, and other employee engagement and retention initiatives.•Handles all corporate communications for Manila. Manages HR advisories to encompass all communications on HR programs, processes, and employee protocols and policies.•Conducts New Hires Orientation, Communication and Culture Training, Soft Skills, Program and Technical Training to employees. •Plans and conducts training programs for new hires, employee refresher programs and other skills development training for existing staff, road shows on HR processes, and other operational systems and procedures. Prepares instructional designs and instructional materials production.•Develops and maintains product, customer service, and systems training modules. Conducts follow throughs on the effectiveness of training programs and analyzes training needs.•Assists in the development and implementation of human resources policies and procedures and their dissemination through employee booklets, communications, and/or meetings. Also assists in projects relating to employee policies and programs.•Provides support and involvement in special projects and researches under the direction of his/her lead or any senior authority.•Responsible for other tasks as may be assigned from time to time.MINIMUM COMPETENCY REQUIREMENTSEducation:Bachelor’s Degree required; preferably in Psychology, Behavioral Science, Legal Management or equivalent.Work Experience: At least three required, five years preferred experience in Employee Relations & Engagement, Training, Employee Organization Development, and Corporate Communications. Two years of leadership experience preferred. Related experience preferably in a call center/IT or BPO environment.Skills:Excellent written and verbal communication skills.Excellent interpersonal and coordination skills.Leadership skillsADDITIonAL SKILLSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. We can arrange reasonable accommodations to enable individuals with disabilities to perform the essential functions•Ability to write reports, corporate communications, business correspondence, and procedure manuals.•Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.•Proficient with various software applications including MicroSoft Powerpoint, Publisher, Word, Excel, Outlook and website, internet navigation.•Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.•Ability to communicate with all levels in the organization.•Extremely detailed oriented, precise, organized and able to work independently and manage / prioritize multiple projects simultaneously.•Ability to handle HR administrative functions.

We know our people is our strength.Alta Resources is a BPO call center, located in the heart of the Ortigas Center, within Pasig City, Manila. Taking care of their employees has always been a top priority and, when the ECQ began, that never waivered.In April 2020, Alta made sure all regular employees received three-weeks of guaranteed pay, employees were able to redeem their 2019 Sick Leave credits, in addition to a one-time reimbursement for internet and electricity. Alta even went as far as providing computer equipment to those regular employees that needed it. All this was done to insure people continued to have a job.As the ECQ has remained in place, Alta’s regular employees have continued to receive their transportation allowance, rice allowance and overtime pay, even while working from home. Their employees also continue to earn holiday premiums and, if needed, they can also redeem their earned 2020 Sick Leave and Vacation Leave credits for payment.Treating people like family is what makes Alta different. It’s because of efforts like these that have allowed Alta Resources’ business to grow during the pandemic, instead of the opposite. Alta is currently hiring over 700 new employees, with the majority being regular positions.Let's work together.