Business Manager

Industry Category	Accounting / Finance	Position	Banking / Finance
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Taguig	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-21	Valid Until	Long-term validity

The ING Think Forward Global Strategy aims to create a differentiating customer experience, enabled by simplifying and streamlining our organization, further striving for operational excellence, enhancing the performance culture within our company and expanding our banking capabilities.

We are looking for a committed, ambitious, highly organized and delivery-oriented Senior PMO Officer supporting the Global KYC Delivery Tribe delivering ING's compliance with KYC / AML rules and regulations.

Job description

The Global KYC Delivery Tribe has 4 functional Areas: Customer Due Diligence, Transaction Monitoring, Screening and Data. As a Senior PMO Officer you will support and advise one of the Global KYC Delivery Tribe Area Leads on relevant topics, which include Area Delivery & Performance, HR, Finance, Reporting & Control and Communication.

You will support the Area Lead by contributing to the transformation from a Change organization to BAU service delivery organization. This means you will support the development, implementation and monitoring of business processes. You will contribute to the development of the medium term strategy of the Area and you will act as a linking pin with other business units as to enable effective and efficient operations. You will be involved in complex (change) initiatives with delegated authorization.

Your standard responsibilities will include supporting the Area Lead in optimizing the functioning of the Area, being a trusted advisor on content, preparing recommendations, monitoring the progress on achieving objectives and acting as a sounding board.

Within the Area you will also be responsible for communication, preparing meetings, maintaining area ceremonies, heart beat and rituals, organizing offsites and preparing presentations, memo’s and briefings. This all in close collaboration with the Area Lead and your PMO peers in the Global KYC DT.

You take care of assurance and maintenance of the identified business processes within the Area and make recommendations for improvements and potential efficiency gains. For example:

· You will contribute towards the delivery of the quantitative / qualitative budget (Dynamic Plan) and coordinate and launch follow-up actions. You ensure that management information and control information will be put together.· You are responsible for the Quarterly Business Review cycle of the Area. In this regard you ensure timely decision making by facilitating the QBR process inside the Area and you are the linking pin between relevant stakeholders across the different Areas in the Delivery Tribe and the broader Global KYC Organization.· You coordinate HR process of the Area, focusing on, but not constraint to, sourcing and onboarding. You support the Area Lead in setting-up succession planning and talent management.

Your work environment

This position provides a broad insight in the Global KYC organization and makes you work in a delivery and service organization (Global KYC Delivery Tribe) of in total aprox. 400 people. On a day-to-day basis you will be involved in many processes that directly and indirectly contribute to ING’s compliancy with KYC / AML rules and regulations.

Who we are looking for

· Able to work both independent and as a team member. You need to be able to manage your own work and set your own priorities· Strong personality (in order to maintain a diverse network of colleagues and stakeholders)· Being able to think 3 steps ahead and link different activities and understand how they influence/ are dependent on one another (analytically strong)· Highly organized and a very structured way of working· Proactive, resourceful and willing to go the extra mile· Demonstrated ability to take ownership and consistent delivery on commitments· Ability to deliver multiple projects on time, on budget and on specification· Exceptional follow through, accurate and attention to detail· Solid project management experience· Excellent networking skills· High level of confidentiality· High cultural sensitivity in order to work in a highly diverse environment· Ability to succeed in fast-paced environment· A ‘can do’ mentality

Personal Profile

· Masters degree (nice to have, but not required)· Solid understanding of IT, Finance and project management, as well as the drivers of our business· At least 3-5 years work experience· Fluent in English

If you want to:

Enjoy competitive compensation and allowancesBe part of a diverse, creative, and energized team

The ING Group is a global financial institution of Dutch origin which actively offers banking, insurance, retirement and investment services.  ING Commercial Banking serves its customer base – large corporations, organisations and governments – via an international branch network in more than 40 countries.  ING Bank Philippines is one of the most successful international houses in the country - Best Fixed Income House by FMAP for 10 consecutive years and Best M & A House by The Asset for 3 consecutive years.  The ING Business Shared Services B.V. Branch Office (IBSS) is a young organization that works with our international stakeholders to optimize our delivery of banking and financial services.  With a focus on banking operations, we endeavor to build a global shared services company powered by the dynamic Filipino talent.