We are excited for you to join our SITEL Group!
SITEL is an equal opportunity employer who values diversity and inclusion in our organization. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, age, marital status, veteran status or disability status.
Job Description:
The Senior Director, Employment Law, will be responsible for providing legal advice and counsel to human resources and business partners within the organization, ensuring compliance with all local labor and employment laws, and managing all employment claims against the company.
Qualifications needed:
- Seven or more years working in a corporate legal department handling labor and employment matters in the Philippines preferred
- Good verbal and written communication skills; ability to make independent decisions and provide well-reasoned legal advice that balances legal compliance and business concerns; ability to communicate cross-functionally; ability to manage legal matters to decrease costs and mitigate company risk
- Knowledge of labor and employment laws and regulations within the Philippines is required, as is familiarity with legal processes and proceedings involving employment law issues. Ability to conduct investigations and provide recommendations for risk mitigation. BPO experience strongly preferred and experience handling large caseload
- Legal degree required
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.