Responsibilities
Communicates directly with clients, answering specific bookkeeping and QBO questions (written & oral)Communicates with the team to summarize month-end closing to ensure books are completed in a timely mannerMaintains detailed notes in client files for co
ntinuity of serviceProvide mo
nthly bookkeeping services for clients by reviewing & categorizing transactions; completing reco
nciliations for bank feed accounts and other balance sheet accounts, and sending mo
nthly performance reportsManage common bookkeeping situations, such as setting up and reviewing charts of accounts, reviewing and creating bank feed rules, and knowledge of 3rd party integratio
nsReview docu
mentation and information provided by clients for accuracy
Qualifications
Bookkeeping Experience: 1+ years of recent bookkeeping experienceWorking knowledge on reconciliation, bank processing and US taxatio
nQBO Experience: This position requires QuickBooks o
nline knowledge and a minimum of 1 year of recent experience working within QuickBooks OnlineDegree: 2-year degree preferredWilling to work on a night shiftWilling to work in Alabang
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SYKES is now part of Sitel Group.As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brands’ unique vision and goals, we ask “what if?” applying our expertise to create innovative solutions that reduce customer effort.With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.