CSR / Customer Service Associate - Cebu City

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Cebu Cebu City	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Junior High School	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-19	Valid Until	Valid for a long time

FRESH GRADUATES AND NEWBIES ARE WELCOME TO APPLY!

Minimum Qualifications:

Amenable to work onsite (Cebu Business IT Park)At least Highschool or Senior Highschool Graduate.Good communication skills.At least 6 months BPO experience.BPO experience is preferred but not required.

Responsibilities:

Answering incoming calls/email from customersResolving customer inquiries/requestsDeveloping and maintaining accurate filesEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, confident, and knowledgeable manner.

Required Skill Set:

Analytical and Problem-solving skillsTime Management SkillsCommunication & Relationships SkillsAptitude Skills