JOB PURPOSE:
The Area Manager is in charge of the general supervision of several and different retail locations of the company. The function involves a broad spectrum of activities to ensure excellent execution. Activities involve people management, cash operations, physical inventory, data management, store display and maintenance, supply chain and others.
JOB DEscriptION:
Sales and Profitability
Track and implement financial quotas for the store and staff ba
sed on the stated financial goals of the business. Promote profit of store operations by analyzing sales trends and making data-backed decisions Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
Cost Management
Review store sales numbers, cost of inventory, operatio
nal expenses and inventory loss.Develop a plan to suggest to management how each store could improve in order to maximize profits and reduce loss at the store level. Maximize profits through proper inventory management and staffing. Manage all expense within established budget
Inventory Analysis
Forecast sales figures and inventory requirements for each location. Co
nduct a periodic inventory analysis for each store and using that analysis coupled with sales figures to determine the optimal stock levels. Determine how much of each product or brand should be ordered for each store when it should be delivered and encourages ordering protocols to optimize store stock to build sales figures without overstocking.
Store Operations
Reinforce the Area Coordinators to Implement company policies and procedures, store standards, cash handling; and ensure all company SOPs are complied. Assess and identify new opportunities for growth in current and prospective markets.Maintains the stability and reputation of the store by complying with legal requirements.
People Management
Respo
nsible for making sure that all stores under his or her leadership are staffed correctly at all times.Accurately estimate the needs of each store and work with the store's staff to solve conflicts.Ensure that scheduling needs are met and assist in improving employee performance and retention. This involves periodic site visits to check employee performance and gauge customer satisfaction. Ensures that department goals are communicated, understood and implemented in the branch Ensures stores are staffed by producing and communicating schedules to the store crew/leader on a daily basis. Maintains effective control, supervision and high service standards by coordinating tasks and work and ensuring that staff have the necessary resources to effectively perform their jobs. Identify training needs of the team members, sends them to training or act as a mentor.e
valuate the performance of Area Coordinators, provide feedback and coaching to ACs.
Decision making
Decisions are made in a timely manner and according to approved authority.Decisions requiring approval of or co
nsultation with superiors are made accordingly.
Customer Service
Live up the WOW Customer Service by ensuring that customers have a good experience.Deal with all issues that arise from staff or customers (complaints, grievances etc.) ∙ Be a shining example of well behavior and high performance
JOB QUALIFICATIONS:
Graduate of any Business course or any related course. At least 3- 7 years of working experience. Must have a background in Operations Management. Work Experience in retail industry is a plus. Familiar with SWOT Analysis, Forecasting, Sales and Cost Analysis Highly motivated by targets and achieving set goals Deliver accurate and high quality work. Work effectively with other areas of the company. Personable, with good communication skills – written and verbal. Ability to solve complex problems Must be analytical and critical thinkers Has a strong business acumen Has the ability to lead people and work collaboratively with Senior LeadersCan work in shifting schedule, weekends and holiday. Has a strong commitment to organization, accuracy and meeting deadlines, interested in molding great teams, and has passion for excellence.
Alfamart. Your newest and friendliest mini-mart.The SM Food Retail Group enters mini-mart retailing through a partnership with Alfamart. Known as one of Indonesia’s leading mini-market chain operators with more than 15,000 branches across the country, Alfamart’s success is in offering basic necessities and other last minute purchases to customers in an easily accessible and comfortable mini store set-up. With the addition of Alfamart, SM is able to cater to new sets of consumers untapped by more conventional retail formats.Alfamart offers basic groceries, select SM Bonus products, fresh items, and personal hygiene products at affordable prices. It also has a bills payment counter and a prepaid loading station for added convenience to shoppers. Alfamart stores are situated within neighborhoods and near public transport terminals for added accessibility to residents, tourists, small food retailers, and more as needed.Today, Alfamart has already surpassed the 1000-store mark, opening its first stores at the south of Manila; Cavite, Las Piñas, Imus, and Muntinlupa. And similar to the previously opened stores, the succeeding branches to be opened will also be located in high-traffic and very accessible areas where the demand for quick, easy, and friendly service is very much appreciated.Alfamart reaches out to different types of customers and provides everything from their smallest to biggest needs. Moreover, Alfamart helps uplift communities by providing employment for locals who can conveniently walk their way to work because the store is near where they live, saving both time and money. Alfamart also gives perfect opportunity for small property owners to earn by leasing their space, assuring them of stable livelihood within the contract duration. By not only serving communities but also helping uplift them, Alfamart lives up to its tagline “Always Here for You.”