Qualifications:
Candidate must possess at least a Bachelor's/College Degree , any field.At least 2 year(s) of working experience in the related field is required for this position.Applicants must be willing to work in Davao.With Supervisor / 5 Yrs & Up Experienced Employees specializing in Sales - Retail/General or equivalent.Full-Time position(s) available.
Job Description:
● Works with the logistics dispatcher to ensure that all 3PLs are productive, efficient and arrive on time for deliveries.
● Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
● Manages inventory levels to avoid aging and slow-moving products
● Optimize store operations to improve picking and packing time
● Coordinate with product to secure data that will be used in implementing systems and preparing day to day operations
● Oversee the implementation of customer service standards and ensure customer satisfaction and efficient handling of customer complaints
● In-charge of handling complaints properly and timely
● Support in activities related to logistics operations
● Develop the deliverer training and onboarding guides to build service quality
● Track initiatives implementation, cost effectiveness and service level performance
● Engage in customer service/experience improvement initiatives
● Checks completeness and quality of orders especially HVI (High Value Items), HPI (Highly Pilferable Items) and follows proper procedure of dispatching to delivery partners
● Strictly monitors shelf life and expiration of stocks.
● Safe keeps orders in the storage area.
● Coordinates with Product Team on “Out of Stocks” and “Critical Stocks”
Asticom Technology Inc is a Philippine-based shared service company under the Ayala conglomerate. As a partner we are focused on providing superior customer experience through the consistent delivery of high-quality responsive services. This is made possible by innovative co-created value-driven solutions that are tailor made to fit the client’s business needs. Asticom provides nationwide services to a multitude of industries including Telecommunications, FinTech, Information Technology, Retail, Health, Logistics, Automotive, Banking, and Real Estate.We are all about bridging people to businesses. And connecting businesses to the right teams. We work hard to understand what is needed, doing it well - and delivering it with speed.Our teams are shaped not only to be capable and motivated - but are encouraged to live their lives beyond work. We build careers so our employees can work on their passion. Because we believe that passionate people can create positive change for the future.OUR DETAILED SERVICES INCLUDE:Payroll Administration and Management – ASTICOM will be responsible for the overall payroll management of the client's employee. This service includes the implementation of Asticom's very own payroll system.Outsourcing/Shared Service Model – ASTICOM will enter an engagement with the client wherein Asticom will act as a service provider that will directly manage operations (people, tools of work, productivity, and others).Staffing Services – ASTICOM will enter an agreement with the client as the principal. Asticom's project employees shall be deployed to the client for the duration if the engagement.