Position Title: Jr. Fraud Analyst
Job Summary:
The role is responsible for identifying potential fraudulent transactions, validating suspicious transactions and/or requests with the cardholder or merchant, and prevents additional suspicious transactions while ensuring that the high level of customer service is maintained when interacting with the client. The role is in charge of analyzing and providing sound disposition of judgment calls on cases flagged by different fraud detection tools and cases endorsed by other units. The role is also responsible for preparing reports, fraud database build-up, and coordinating trainings for the unit.
Role Exposure:
Broaden your knowledge on credit card fraudDevelop your analytical skillsEnhance your communication and interperso
nal skills as you deal with internal and external clients
Qualifications:
Bachelor's degree holder; a graduate of any business courseWith at least 1 year of experience in fraud management from a bank or credit card companyKnowledgeable on PRIME application is an advantageHas a broad understanding of the different segments of the credit card business, and has the capacity to relate the unit's operations and performance metrics to the overall business of the company
Other Details:
Rank: Rank and FileUnit: Co
nsumer Business Sector – Credit Operations GroupLocation: Metrobank Card Center, Makati City
Be part of a leading financial institutionMetrobank is the country’s premiere universal bank with the largest consolidated network of over 2,200 automated teller machines nationwide, more than 900 domestic and 30 foreign branches, subsidiaries and affiliates. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands.Experience a fruitful and rewarding careerThe driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system.Learn from trusted professionalsMetrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service.