Job Description
Handle end-to-end customer servicing through use of all available channels of communications (phone, email, fax, chat, etc.). You are expected to address all inquiries, requests, and/or complaints lodged by prospective and/or existing bank clients.
Job Qualifications
Excellent communication and interperso
nal skillsProficient in MS Office applicatio
nsProblem solving and negotiation skillsGood in handling client callsCapable of multitasking and effective time managementKnowledge in bank operations and/or call center is an advantageMust be willing to be assigned in Makati CityWilling for a SHIFTING SCHEDULE
China Banking Corporation (China Bank) stock symbol CHIB, commenced business on August 16, 1920 as the first privately-owned local commercial bank in the Philippines.China Bank is one of the leading private universal banks in the country. It offers a full range of banking products and services to corporate, commercial and retail customers, as well as thrift banking, investment banking, bancassurance, and insurance brokerage services through our subsidiaries.With nearly a century of solid financials, strong commitment to quality service, significant contribution to the country's financial landscape, and an enduring legacy of successful partnerships with generation of clients, China Bank remains one of the most respected, trusted, stable, and profitable financial institutions in the country.