Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.Identifies current and future customer service requirements by establishing perso
nal rapport with potential and actual customers and others in a position to understand service requirements.Provides product, service, or equipment technical and engineering information by answering questions and requests.Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.Prepares cost estimates by studying all related customer docu
ments, co
nsulting with engineers, architects, and other professio
nal personnel.Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer enviro
nment and engineering or proposing changes in equipment, processes, or use of materials or services.Gains customer acceptance by explaining or demo
nstrating cost reductions and operations improvements.Submits orders by co
nferring with technical support staff and costing engineering changes.Develops customer’s staff by providing technical information and training.Complies with federal, state, and local legal requirements by studying existing and new legislation, and anticipating future legislation.Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.Maintains professio
nal and technical knowledge by attending educatio
nal workshops, reviewing professio
nal publications, establishing perso
nal networks, and participating in professio
nal societies.Co
ntributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives.Co
ntributes to team effort by accomplishing related results as needed.
SALES WITH ARCHITECTURAL BACKGROUND & CAD KNOWLEDGE
Establish trusted advisor relationship with decision makers and senior buyers.
Confer with customer, prospects and salespeople to collect requirements.
Prepare sales presentations with service offerings, case studies and proof points.
Develop ROI and economic models to justify investments in Lionbridge proposed solutions stacks.
Create solutions leveraging Lionbridge capabilities to address client needs.
Develop proposals and pricing models for innovative solutions.
Develop solution briefs.
Assess outputs from Lionbridge delivery teams to assure deliverables satisfy quality standards.
Collaborate with internal subject matter experts and technical architects to devise client solutions.
Penetrate and expand accounts through sales and operational strategic account solution plans.
Involve in quarterly account plan table-top reviews.
Execute solutions’ presentations, demos and handle scenario sessions with prospects.
Determine problem domain and record in design solution documents.
Determine technical risk and issues and suggest mitigation options.
Coordinate with Sales, Business Development and Account Manager to pursue sales cycles.