Spearheads the preparation and review of volume/revenue/profit budgets for the assigned areaFormulates oversees the implementation of appropriate sales/marketing strategies to attain volume/revenue/profit objectives.Monitors and measures the effectiveness of sales strategies and prepares monthly performance reports.Reviews the proposals/quotations prepared by Sales Personnel/Customer Service Staff and ensure that over-all profitability is attained for every customer handled. Ensure that proposal is submitted in a timely manner.Supervises and monitors the sales activities of Sales Personnel and ensures that the following are met aside from the budget:Required number of sales calls.Appropriateness of itinerary to ensure maximum client coverage.Timeliness in submission of itinerary/sales reports.Ensures that the target number of sales leads is sent and that all sales lead is immediately attended to. Ensures that sales leads are monitored and followed up. Ensures that counterparts are updated on sales leads by Sales Personnel.Conducts personal sales calls and prepares quotations for key existing accounts and prospects to get maximum support.Joins field Sales Personnel in visiting customers to be updated on client’s requirements, to update customers on company's services/capabilities, to develop and maintain relationship and acquire more/new business.9. Ensures that the Customer Service staff effectively supports the sales thru telemarketing for new account prospecting, qualifying of prospective accounts and courtesy calls to follow up shipments.10. Checks all Customer Information Sheet (CIS) as to its correctness/completeness in terms of rates applied, handling instruction, accounting/billing information, etc. before dissemination. Ensures that CIS always updated to reflect adjusted rates of new instruction.11. Ensures that all shipments are properly monitored from booking to delivery and timely updates are given to counterparts and customers.Liaises with the different departments/counterparts to ensure that customer requirements are met.Liaises with Customs, PEZA and other government and private groups related to the freight forwarding, Customs Brokerage and Logistics industry to ensure:Smooth operations/compliance with rules and regulations.Steady flow of market and industry information which is expected to be share with TOP MANAGEMENT and the Sales Team.Researchers and studies developments, threats and opportunities in the market, area assigned, client’s business and competitor activities. Update management and counterparts. Prepares and implements strategies that are responsive to these developments.Ensures that optimum performance is delivered by each team member thru equitable and appropriate job and resource assignments cross utilization, coaching and motivation.Regularly reviews both direct and indirect costs and ensures that these are the lowest possible level through continuing formulation and implementation of cost cutting measures.Ensures that all service failures and irregularities as well as countermeasures are discussed, record and reported to management or concerned parties within 24 hours after occurrence. Ensures that complete Corrective Action Report is submitted. Ensures that the same irregularities do not recur.Ensures that the company’s Quality Environment Health and Safety/5S objective is met.Reviews and approved cash disbursement and reimbursement for expenses incurred area handle.Assists the credit and collection team in ensuring customer compliance to company policies.Other functions that may be assigned by TOP MANAGEMENT from time to time.
