Primary Activities and Responsibilities:
·Continually and effectively working with all internal departments (DCM, Ad Ops, MST) for campaign execution improvements
·Maintain a line of communication between the Account Director and internal Refuel teams
·Create and conduct internal program guidelines prior to the start of the campaign (kick-off calls)
· Resolve client billing discrepancies and issues as they arise
·Assist in identifying and resolving campaign issues in a timely and productive manner
·Coordinate between Refuel divisions on constructing the media plan
·Present media plans in conjunction with the sales lead to client/agency
·Keep a proactive mindset to identifying issues and developing solutions
·Manage all aspects of the planning, buying, and billing process for an order
·Create post-campaign reports as required on a campaign-by-campaign basis
Qualifications:
· At least 1 plus year of project management experience.
· College Degree, BS or BA required,
· Well organized, strong attention to detail, stellar follow-up, and excellent written/verbal communication skills
· Ability to multi-task across multiple projects, accounts, and stakeholders
· Experience with project management systems is a plus
· Excellent organization and communication skills
Founded in 2006, iSupport Worldwide is a US-owned offshoring company with offices in Ortigas, Philippines. iSupport Worldwide has developed considerable expertise focusing on Recruitment Process Outsourcing, Facilities Management, Employee Services, Client Services Development and many more.
iSupport Worldwide provides businesses with a scalable platform to set up low cost, high-value operations in the Philippines without the need to incorporate, directly employ staff or manage your own office, while maintaining full control.
Our offshoring solutions are ideal for small-medium companies, and we have partnered with a variety of industries providing customized business solutions through job functions in customer service, technical support, data entry and processing, quality assurance, logistics, administrative support, graphic design, accounts receivable, accounts payable and more.