Marketing Officer (Social Media & Digital Marketing)

JOB RESPONSIBILITIES:

·        Caption creation /reply/ post engage with customers

·        Organic posting in related groups and commenting on related hashtags

·        Email / talk / influencers

·        Monitoring and tracking deliverables of influencers on their social media

·        Coordinate for enrollment and order with other online shops like Lazada/ Shopee/ Beautymnl

·        Answer customer service hotline on shipping and FAQ concerns

·        Contacting other media outlets for interviews or write up

·        Facebook/ IG audience analysis and ads insights

·        Remain knowledgeable on products offered, and discuss options with customers when necessary

·        Act as Social Media and Website Moderator

·        Assist in additional tasks as assigned by the immediate supervisor

JOB QUALIFICATIONS:

·        Candidate must possess at least a Bachelor`s/ College Degree in Marketing or any business-related courses

·        With 1-4 years of relevant experience in Digital Marketing/ Social Media Management or equivalent

·        Required Skills: Website Moderator, Design Conceptualization, Product Knowledge, Customer Service, Digital Marketing, Social Media Management, Google Analytics, Facebook Analytics

·        Excellent Verbal and written communication skills

·        Professionalism regarding time and deadlines

·        High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported

·        Possesses creative flair, versatility, conceptual/ visual ability, and originality in work

·        Knowledge of the latest Google/ Facebook / Instagram algorithm is an advantage

·        A network of influencers is a plus

·        Knowledge of Shopify, Shopee, and Lazada platforms is also an advantage