Mall Operations Online Officer (SM Supermalls)

Industry Category	Sales / Marketing	Position	E-commerce
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Quezon City	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-16	Valid Until	Long-term validity

The Mall Operations online Officer will act as SM Malls online Tenant Relations Officers. They will establish the operational system with the tenant as they get onboarded the SM Malls online App. They will guide the tenant in the process of uploading their inventories and help facilitate the tenant's fulfillment of the order: from store to Fulfillment Center, then to the customers intended place of delivery. The Mall Operations online Officer will also teach tenants the use of software such as SM online Platform, the main software used for uploading products and updating inventory and will offer additional software and logistics support to tenants, should there be concerns. For Live Tenants, they are to ensure out of stock % is no more than 20% of live assortment for all covered tenants in the mall who are live on SMO and maintain at least 80% of physical assortment of the Mall Store are live in the SMO app. As Mall Operations online Officer, they have to ensure that at least 70% of tenants are covered in the mall and Live on SMO are updating their inventory on a daily basis (7 days a week).

Requirements:

Candidate must possess at least a Bachelor's/College Degree in Architecture, Engineering, Business Studies/Administration/Management, Property Development/Real Estate Management or equivalent.At least 2 year(s) of working experience in tenant relations, client management, documentation, customer service and the related field is required for this position.Willing to be assign in SM City North Edsa, SM Megamall.

Sixty years in the retail industry and over two decades in the shopping center business,  the SM Group of companies stands today as an institution, a by word, a store, a mall, a bank, a home, a resort, a hotel and business colleagues, a place to see new things, a wholesome experience for the family.Alongside other core business areas of the SM Group, Shopping Center Management operations is one field of expertise. Generally referred to as SM Supermalls, the company has become the Philippine’s retail and mall giant.  With more than fifty malls in the Philippines and abroad, SM Supermalls has become an engine for the economic growth. Wherever we go, new jobs are created. Careers are given a jumpstart, small businesses grow, real estate values go up, and we see an immediate acceleration of retail activity in the area. With such exceptional performance, SM Supermalls will continue its expansion with more malls each year.  Apart from local development, the company is also looking at growth opportunities in international locations.The phenomenal growth of SM Supermalls over the decades is attributed not only to the guiding vision and inspiring courage of Mr. Henry Sy, Sr., but also to our thousands of human assets who have incessantly delivered high performance and value-added services to our business operations and to the communities where we are located. Throughout the years, we are proud to have employed the best and most talented individuals that make up our winning teams.As we continue to journey and remain steadfast in fulfilling our vision of growth while creating the most value in the most innovative way we can, we invite you to explore possible career opportunities with us.