Job Description
Manage daily orders, develop customer service strategy, establish QA knowledge ba
se, coordinate with third-party live stream agency, improve customer professio
nalism and serviceability;Daily data mo
nitoring of live streaming platforms to improve the o
nline duration of users and increase user stickiness;Respo
nsible for the management of the live streaming platform, the improvement of live streaming process planning, and the optimization of promotion strategies;Collect and build up the databa
se from customer feedback to develop a live stream strategy and better scrips for hosting
Qualifications
Familiar with the rules of Tiktok platform or other major lives streaming platforms;Has experience in customer service, management and operation. Ability to build awareness of the need for customer service;Good communication and coordination skills, positive attitude, strong learning ability and result-oriented;Data analysis skills will be a plus
Note: Unpaid internship. Hybrid work setup.