William Hill Manila - We Go One Better
Like any great sports team, we’ve been hard at work since we got going in 1934. It’s not by chance we became one of the largest global sports betting and gaming companies, and we’re not relying on luck.
Together we’re on a journey to build a better business. With us, you’ll balance flexibility and performance in a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you. Sound good? Then you belong here.
Your role in the team
As an Administrative Assistant, you will provide high-level support service by concentrating on more complex administrative functions; works closely with the Facilities Officer and ensures that deadlines are always met, and tasks are accomplished efficiently in accordance with the existing procedures and processes.
Your responsibilities include backup in the absence of the Facilities Coordinator and Purchasing Analyst; overseeing smooth flow of front-desk operation; providing administrative support across the organization; cascade, implement and monitoring site-wide compliance with policies and procedures; plans, develops, and coordinates new ideas/projects and streamlining of office administration operations; maintains records and ensures that they are always updated.
Multi-skilling and tasking are essential for your role to help carry out more tasks and ensure continuous delivery of the Facilities Team services.
Overview of Responsibilities
Helpdesk/Requests Management which includes but not limited to caring for transport and parking slot requests, logistics during events, repair and maintenance reporting etc.Site Housekeeping, Beautification and Improvement which includes management of housekeeping maintenance perso
nnelAdministrative Functions which include records management, preparation of mo
nthly compliance reports to PAGCOR, liaising with WHG external legal counsel etcPantry, Restroom, Cleaning and Office Supplies Inventory Management Client and Guests Visit Facilitation
Requirements for the role
Bachelor’s degree preferably' p in Hotel Management, Tourism, Business Administratio
nProven work experience as Administrative, Hotel, Travel & Transport or similar role for 1 yearStrong background and exposure to administrative function (Inventory management [office and cleaning supplies], procurement, Housekeeping/Maintenance, and docu
ment and payments processing
Professional and personal qualification & knowledge
Hands-on experience with office equipment (e.g., fax machines and printers)Knowledge in business etiquette and business correspo
ndenceProactive and a team playerAssertive, detailed, and process-orientedCan work on a shifting scheduleStrong customer service skillsKnowledgeable in housekeeping process and procedures
Skills & Abilities
Communicatio
nProven ability to maintain professio
nal relatio
nships internal/externalExcellent verbal and written communication skills are requiredCan make business correspo
ndences and reportsInterperso
nal skillsProven ability to effectively interact with all levels within the organizatio
nPC literate; knowledge of Excel and WordBroad understanding of Microsoft packageMS Office – good knowledge of Word, Excel, Outlook, PowerPoint; ease of internet use·Ability to Multi-task Resolve complex problems with minor direction Achieve results through the motivation or influencing of others Ability to co
nvey information clearly and accurately Thrives in a fast-paced environment Detail- oriented Solutions and results oriented Proactive Customer-focused String sense of teamwork Have an eye for detail and desire to ensure that everything possible is done to reach the highest of standards Ensure high standards, initiative and professionalism Flexibly work different shifts