Primary Duties and Responsibilities:
Functio
nal Expertise: The core duty of the individual that demo
nstrates and effectively applies depth and breadth of knowledge and skill in a technical or functio
nal area in observable and measurable terms.Customer Commitment: Value-adding activities to provide insightful interface, improved relatio
nships and committed partnership with and for the customers. Successful delivery of this KRA is determined from the perspective of the customer in relation to business results.Internal Communication: Effective use of communication and information sharing using the appropriate channels/medium. Provides activities that allow exchange and relay of opinions and insights necessary in the co
nduct of business.Co
ntinuous Improvement: An o
ngoing effort to improve products, services, or processes, and the integration of these improvements to standard processes and protocols -- can be applied in a micro (Individual improvement) or macro (organization-wide) level.Team Support and Development: Individual co
ntribution to further team effectiveness and development towards better efficiency, productivity, support quality and quality of work life.
Background / Experience Required:
Bachelor’s Degree of any 4-year coursePrevious experience within a service enviro
nment preferred but not required.Customer Service focus with strong administration and organizatio
nal skillsCompetent English communication skills
Vertiv brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.