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Customer Service Rep - Concentrix G5! 27K monthly

2022-10-10 IP Location 菲律宾 72

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Makati	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Junior High School	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-10	Valid Until	Long-term validity

Job Description

WHO WE ARE

Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff. We aim to provide exceptional service to customers and extend career success to employees. #JoinCNXC #DifferentTogether

GET TO KNOW THE DREAM JOB

A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

WHAT YOU NEED TO KNOW about THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE REPRESENTATIVE

• Answering incoming calls from customers

• Sorting out customers’ inquiries or requests

• Ensuring that customers’ requests are managed in an appropriate and timely manner

• Developing, organizing, and maintaining accurate files

• Maximizing different Concentrix and client-based tools and applications for customer management and servicing

• Delivering a high caliber of service in a friendly, confident, and informed manner

YOU ARE A PERFECT FIT FOR THE POSITION IF YOU:

• Are a college graduate with or without BPO experience

• Have at least six (6) months BPO experience

• Have good English communication skills

• Have excellent customer service, problem-solving, and multitasking skills

• Have superb computer skills

• Are willing to work in shifting schedule

HAVE A GLIMPSE OF WHAT AWAITS YOU!

• Paid training

• Competitive salary plus allowances

• Monthly performance incentives

• Leave Credits

• Insurance Coverage

• Day 1 HMO for CSRs with BPO experience

• Career development and advancement opportunities

What are you waiting for? #JoinCNXC now and let’s be #DifferentTogether!

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More>Company Introduction

Concentrix is a multi-awarded CX (Customer Experience) Solutions Company that prides itself on being FANATICAL towards its clients and staff. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations with the help of our exemplary pool of talented individuals. First established in the Philippines in 2007, Concentrix has since grown to become the LARGEST private employer in the country with the biggest footprint of about 100,000 employees. Known as ICT Philippines’ Best Company and Employer of the Year, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable CX insights. We are committed to going the extra mile in caring for YOU. With a culture that celebrates innovation and unparalleled support for each one's individuality, our staff is immersed in an environment that's conducive for their exceptional performance and growth. We are Different by Design. Apply now and #JoinCNXC

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