• Schedules work to guarantee accurate phone coverage; looks after priority of phone calls and changes escalated phone calls to ensure settlement to difficulties.
• Prepares standard reviews to monitor work load, response time and value of input.
• Assists in preparing and implementing division desired goals and makes suggestions to administration to boost efficiency
• Picks up telephone messages and delivers important information/ recommendation to consumers.
• monitors mail, fax and electronic mail to render user services.
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Metacom was founded to offer consulting services, IT-enabled assistance and business process outsourcing alternatives that are personalized to suit the unique needs of our customers. We are offering people with excellent and interesting work opportunities they need for competent development in the BPO Sector.WHY JOIN US?Earn Above Industry Standard Total Salary PackagesEnjoy up to 3 dependents covered by our health cardTake advantage of our Management program and get promoted in as short as three months!Day care center to assist our hardworking single mom employeesAPPLY NOW AT METACOM!Click "Apply Now" and we will contact you for an interview right away!