Qualifications
College degree is preferred Minimum of 5 years of work experience with a track record of accomplishment in OB / B2B sales.Must have at least 2+ years Team Leader experience in a BPO or Captive B2B Outbound Sales environment. Any local sales experience and not in a BPO set up will not be qualified.Demo
nstrated understanding of the call center enviro
nment and a deep disciplinary knowledge of customer service and salesExperience communicating effectively across all levels of the organizatio
nMust be a dependable, high energy, detail-oriented person.Demo
nstrated embrace of our Core Values.Must be flexible with schedule and job dutiesCompany drug screen and background check are required.
Responsibilities
Manage the hiring, development, and performance of the teamCoach agents to successfully achieve their goalsSet team direction, resolve problems, and provide guidance to members of the teamInspire others to deliver their best daily Work with peers to solve problems in creative waysWith excellent questio
ning and listening skillsWith strong ability to build rapportAdapt departmental plans and priorities to address business and operatio
nal challengesPerform supervisory audits as necessary