QUALIFICATIONS- Must have at least 3-5 years of experience in dynamic, relational customer database management.- Must have experience in using Salesforce Marketing Cloud.- Experience using SQL, an advantage- Must have knowledge in using data processing tools.- Has good communication, presentation and influencing skills.- Graduate of business related or courses that are into data information management.WORK SCOPE - Provides support to campaign management by making sure that the desired campaign journey of the campaign owner(s) is (are) reflected in Salesforce Marketing Cloud.- Knowledgeable in automation of campaign using Salesforce Marketing Cloud.- Provides support to other campaign officers in simplifying campaign flows and at the same time enables easy campaign tracking.- Capable of coordinating & liaising with campaign owners for clarification and explanation of requirements of campaigns.- Knowledgeable in working with relational database in relation to target base preparation that satisfies campaign criteria.- Manages customer information such that data issues like common errors are flagged as soon as it is seen in the database and raised to the appropriate unit for correction.- Drives projects that enrich customer information. New information that will be identified as critical to have will be coordinated to the appropriate unit for collection.- Provide performance reports on EDM and SMS of previous and running campaigns.- Other campaign management tasks that maybe assigned.
AXA Philippines is a joint venture between the Paris-based AXA Group and Metrobank Group, one of the Philippines’ largest financial conglomerates. We are one of the largest and fastest growing insurance companies in the country, offering financial security to more than 1.5 million individuals.We offer a complete range of life insurance and general insurance products for all our customers’ insurance and protection needs. Life insurance products include solutions for savings and investments, income protection, and health coverage; general insurance products include protection for fire, car, personal accident, bonds, casualty, and engineering.We have more than 3,000 financial advisors in 32 branches, and 700 financial executives in over 900 Metrobank and PSBank branches nationwide.Our noble purpose is to empower people to live a better life by fueling their self-belief. We leverage on our global financial expertise, strengthened by our local partnership with Metrobank, to provide the right solutions to help our customers live the life they choose.
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