Product Operations Coordinator (Mid-Level to Managerial)

We are looking for a Team Manager (Product Management) for a fast-growing and pioneering US-based company.

Work onsite (Gateway Tower, Cubao)

US Tech Company (In-house)

Competitive Salary with Health Care Coverage (as early as two months)

Great Career Growth Opportunity – Establishing PH Operations (on-ramp)

Work-life Integration (Weekends Off, Usually no work on US Holidays)

Contact me at +639561442366 or FB messenger: https://www.facebook.com/profile.php?id=100079642570205

Essential Duties and Responsibilities

Ø Develops and maintains partnerships with different Product Management teams

Ø Coordinates with different resources, including controlling all internal and external resources

Ø Functions as the link between US and PH teams

Ø Schedules coordinates and facilitates communication

Ø Sustains and grows business by offering proactive solutions

Ø Identifies problems, analyzes trends, and implements corrective and preventive actions

Ø Implements business operation and service solutions utilizing continuous improvement

Ø Prepares, implements, maintains, and reviews existing projects

Ø Liaises with different teams where appropriate

Ø Projection complementing product growth and forecast

Ø Regularly achieve and exceed performance standards and targets

Ø Deals effectively with complaints and issues by escalating to the appropriate individual or team and by taking the appropriate action when necessary

Ø Contributes to other projects/program implementation if requested

Team Management

Ø Accountable for the proper recruitment of staff and endorsement to Sr. Director

Ø Accountable for the performance of all direct reports by coaching, creating and maintaining development plans, conducting performance reviews, recommending training, and encouraging individual employee participation in decision making

Ø Sets up objectives and gives rewards and recognition to the team once they achieve it

Ø Accountable for the identification of training needs of the team, for fulfilling those, and ensuring a development plan is in place for a successor

Ø Accountable for the team's efficiency and utilization

Ø Communicates company policies

Ø Completes maintains and processes pertinent paperwork and records

Qualifications:

Communication

Ø Provides effective communication and feedback to staff

Ø Prepares and presents both written and verbal communication to staff and colleagues alike

Ø Is able to communicate effectively regarding Monoprice and projects, at short notice and under pressure

Staff Management and Development

Ø Mentors and develops direct reports

Ø Assists in the identification of staff training requirements

Ø Properly sets expectations and proactively manages project scope

Ø Develops rapport and trust

Ø Acts decisively to solve people's problems

Ø Delegates to staff and holds them accountable

Department Management

Ø Develops department relationships

Ø Identifies and creates company interest

Ø Demonstrates confidence in managing company resources

Ø Capable of complex scenario analysis and planning of contingencies

Ø Rapidly gets to the root cause of issues

Ø Designs appropriate analysis and work with a team to implement analysis

Ø Responsible for meeting the company’s targets and goals

Planning and Organizing

Ø Delivers reports on time as requested by the Sr. Director

Ø Reviews and evaluates the performance achieved by the group

Ø Ensures that the team is sufficiently-staffed to provide a quality service

Ø Plans the monitoring of staff performance

Working to Objectives/Results Orientated

Ø Consistently meets budgets or goals

Ø Plays a lead role in the Product Management team

Ø Recovers quickly from setbacks

Ø Defines and manages achievement of company performance objectives

Ø Driven by results

Ø Effectively controls difficult product situations

Ø Keeps all commitments made

Ø Consistently demonstrates sound judgment

Ø Maximize revenue and measure costs for the Product Management team

Ø Identify new Monoprice business and promote the same

Experience (number of years and type of experience)

Ø One to two years of related experience in the same industry

Ø Previous Product and Company Responsibility

Ø Minimum of one-year previous people management experience

Ø Experience in working with people on different levels

Ø Experience in negotiation and diplomacy

Ø Experience in managing a budget and the ability to analyze statistical information

Technical or specific skills (e.g. technical, computer)

Ø Proficient with spreadsheets and word processing software

Ø Fluent English communication skills both written and spoken

Ø Proven leadership skills

Ø Effective business and report writing

Ø Analytical and problem-solving skills

Ø Excellent product management skills

PRODUCT OPERATIONS COORDINATOR (MID-LEVEL)

We are looking for a Product Operations Coordinator for a fast-growing and pioneering US-based company.

Work onsite (Gateway Tower, Cubao)

US Tech Company (In-house)

Competitive Salary with Health Care Coverage (as early as two months)

Great Career Growth Opportunity – Establishing PH Operations (on-ramp)

Work-life Integration (Weekends Off, Usually no work on US Holidays)

Contact me at +639561442366 or FB messenger: https://www.facebook.com/profile.php?id=100079642570205

ESSENTIAL DUTIES AND RESPONSIBILITIES

Work with Product Managers to ensure all product launch content is accurate and provided in a timely fashion to support the set-up and launch thru all sales channels

Coordinate with International Team resources to collect and maintain product specs

Interfaces with and supports customer service team, responding to customer inquiries related to product features and specs

Provides support in compiling and detailing reports for product category performance on a monthly and quarterly basis

Supports Products Managers by conducting product spec comparisons and competitor analysis of both products and competing websites

Reviews customer questions (website Q&A), collect data & provides findings to product management and content teams for product content updates

Provides monthly feedback on any review issues related to newly launched products

Supports Product Managers with project/program management tasks

Has an interest in consumer hardware and gadgets. Preferred but not required

QUALIFICATIONS 

Work Management

Demonstrates confidence in managing company resources

Ability to work under minimal direction with attention to detail

Ability to gather customer requirements and define their vision

Able to manage multiple deadlines across multiple projects

Excellent time management skills to drive productivity

Technical Skills 

Knowledge of computer hardware and Windows-based applications

Proficiency in Microsoft Office applications: Excel, PowerPoint, Word

Ability to compile data from multiple sources and combine to each report in excel, Experienced with VLOOKUP, Pivot Tables, and other features of Excel

Excellent verbal and written communication shills

EDUCATION and/or EXPERIENCE 

Bachelor's degree in business or related field of study or equivalent experience

Minimum 3 years prior experience in a hardware product marketing/management role. Consumer electronics/hardware experience is a plus but not a requirement

Understanding of general e-commerce sales model and website terminology

Experience developing product marketing materials

Ability to play a supporting, cross-functional role that interfaces with multiple departments

Must be able to plan and prioritize work to achieve goals