about Unified:
Unified is a leading provider of digital advertising services powered by the industry’s leading media experts, and backed by data and technology. Unified has a rich history in managed services partnerships with some of the world’s largest and smallest brands, and is an organization with a steadfast focus on digital advertising services and technology. Unified’s proprietary technology empowers our internal team, and customers, with a strategic view of their digital investments in real-time, with a vision to expand to include iHeartMedia's owned and operated assets. Beginning in paid social more than 11 years ago, Unified is one of only a handful of partners to have direct API access to Facebook, Instagram, Twitter, Snapchat, Pinterest, YouTube, linkedIn, TikTok, and Reddit. In partnership with iHeartMedia, Unified diversified its digital offering by forming API partnerships with Xandr, GroundTruth and Amazon to execute programmatic digital, and OTT campaigns.
For the last four years, Unified has been recognized by AdAge and Crain’s as one of the “Best Places To Work”.
Job Description
The Account Strategy Manager position, within the Account Management team, is responsible for managing and growing our top clients' business while also taking on additional team-level responsibilities. As an Account Strategy Manager, you will work closely with our top clients on strategic growth and campaign management, as well as developing your leadership and project management skills.
Responsibilities
Account Management:
Takes the lead on client RFP respo
nses in co
njunction with Sales and Strategy teams - from managing external and internal communication to producing highly strategic and well-thought-out client deliverablesManages high profile or complex campaign executions - e.g. campaigns with very large budgets or complex publisher product alpha/betasOversees client execution team and manages workload between supporting Account ManagersHelps clients measure their advertising campaign success and ROI by preparing to report, delivering strategic insights and recommendations that help make them smarter marketersBuilds positive business relatio
nships with your clients through proactive support, on-site visits, and client education/trainingMaintains an expert-level understanding of publisher products, Unified products, and their use by Unified’s clients
Leadership:
Lives Unified's cultural values, acts as a role model representing the high standards of performance within the Operations GroupServes as the first line of escalation for all assigned clients’ issues; troubleshoots issues raised by assigned Account Managers and Campaign ManagersBuilds strong relatio
nships with Sales counterparts to align operatio
nal expertise with overall account success; acts as the bridge between Sales and Operations for the Advertising business line.Demo
nstrates superior client management skills – e.g. can explain complex subjects, guide new alpha/beta product execution, and manage multiple deadlines and partners at o
nceMonitors and maintains awareness of client’s business objectives and needs ensures entire account team is delivering to meet those objectives and needs within properly set expectations and SLAsWorks across multiple client verticals and manages Unified’s largest clients with minimal oversight and service issuesProactively identifies areas of our internal workflow that require process clarification, and/or new process, then assists in developing and roll-out to the AM, CM, or Revenue teamsPrioritizes and delegates tasks or projects within a larger account team or to AMs, Account Coordinators, or offshore resources.Acts as a trusted advisor to AMs and clients by providing training opportunities, sharing knowledge and advice ba
sed on extensive client experiencesAssists, as needed, with training new AMs/ACs on the team
Other Skills
3+ years account management experience in the digital advertising industry4-year undergraduate degreeProven track record of flawless campaign execution – minimal non-tech related make goods on AMs accountsA positive attitude when it comes to internal relatio
nships and clients – and stays positive in the face of adversityNaturally curious and always strives for improvement – mistakes are met with the desire to improve themselves, the client, and the companyExperience with process enforcement, creation, and implementatio
nDemonstrated t am-level leadership by facilitating team meetings or leading team trainingStrong leadership qualities, presentation, communication, and interperso
nal skillsExceptio
nal organizatio
nal skills with a focus on quality assurance, flawless execution, and scalable process improvementAbility to switch between different tasks efficiently – from analytics work to client presentatio
nsWorks well and stays calm under pressure – especially being able to organize and prioritize multiple respo
nsibilities and client requestsStrong MSFT office skills with expertexpert-level level Excel, Word, and PowerPoint
A fulfilling career awaits you with these great benefits!
What's in store for you:
Collaborative team culture in a dynamic working environment. Weekends off, Night Shift.Stunning office space in Makati City; option to work from home temporarily until it is safe to work in the office—unless you prefer to work in our office right away.HMO coverage plus 1 dependent upon hire.20 Leave credits co
nsumed at your discretion with up to 5 days commutable to cash.Talent engagement & development programs.