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Corporate Security Investigator II

2022-10-08 IP Location 菲律宾 123

Industry Category	Services	Position	Armed Forces
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Quezon City	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-08	Valid Until	Long-term validity

Job Description

Supports enterprise-wide fraud and workplace violence management efforts by enforcing common standards, programs, and processes, around fraud

prevention, and workplace violence/security investigation efforts. Supports organizational PCI efforts by enforcing policy and assisting with PCI audits in N.

American sites.

Key Job Responsibilities:

· Conducts fraud / theft / misconduct / policy violations / compliance / workplace violence / security investigations while providing guidance and

working in conjunction with business partners to include HR, operations, client solutions, and legal

· Manage and prioritize a large and varied caseload effectively and efficiently

· Enters submits, and documents Global Security related incidents into the internal case management system

· Leads and participates in employee witness and suspect interviews in relation to internal investigations

· document and report all investigative activities within an electronic case management system

· Partners / collaborates with cross-functional stakeholders in each phase of the investigation process, as appropriate

· Provide advice, guidance, subject matter expertise, and appropriate solutions for fraud/misconduct risks

· Support internal preparation efforts for upcoming PCI and compliance audits for non-mandated NA Client programs

· Reviews, analyzes and summarizes internal reports related to the investigation to corroborate findings, as needed

· Reviews systems and programs to confirm compliance and the sufficiency of security controls

· Facilitates fraud/misconduct/theft investigations and security incident reporting training to internal business partners, as needed

· Knowledgeable of company policies (e.g. Clean Desk Policy, Global Security policies) and promotes compliance

· Perform other duties as assigned by management

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More>Company Introduction

Expert Global Solutions, Inc. (EGS) is a world-class, comprehensive Business Process Outsourcing (BPO) entity in global management and outsourcing services. EGS has one of the most comprehensive, unique, and compelling BPO offerings in the marketplace. Our clients have the benefit of a fully scaled and global partner serving all aspects of the Customer Relationship Management (CRM) and Accounts Receivable Management (ARM) industry.Centralized and Scaled Global PartnerExpert Global Solutions is the holding company and manages both APAC and NCO brands in the market, addressing the needs of its customers as a fully scaled and global partner serving all aspects of the CRM and ARM customer lifecycle. EGS offers clients the unique complement of scale and a customized CRM and ARM service delivery platform.A Firm with Strong SupportExpert Global Solutions is owned by One Equity Partners, the private investment arm of JPMorgan Chase & Co. Established in 2001 and managing $10 billion of investments and commitments for JPMorgan Chase & Co., One Equity Partners makes private investments behind compelling business ideas and strong management teams.Complete Lifecycle Solution SupportVerticals | Cable, Telecom, Utilities, Retail, Government, Healthcare, Education, Financial, Technology, Insurance, Trans/Logistics, Pharmaceuticals, Travel & Hospitality, CommercialAcquisition | Pre-Sales/Sales, Order Taking, Cross-Sale/Up-Sale, Lead Generation, Product Information, Sales Verifications, ReservationsService/Support | Technical Support, Tier 1-4 Helpdesk, Customer Inquiries, Account Change/Updates, Billing Information, Loyalty Programs, Warranty Support, Internet Support,Hardware/ Software SupportResolution | First/Third Party Receivables, Financial Care, Pre/Post Charge-O, Early Fraud,Credit Activation, Property Recovery, Skip Tracing, Attorney Services

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