SECURITY LEAD

Industry Category	Services	Position	Armed Forces
Recruitment Department		Number Of Recruits	several
Work Location	Negros Oriental	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-08	Valid Until	Long-term validity

Job Summary

This position oversees the entire security operation of the company to protect the employees and the company assets. In charge of planning, implementing, and overseeing the company's daily security operations. Communicating and collaborating with company colleagues at all levels, establishing and documenting procedures, managing projects, mentoring, and developing security staff and security guards, and taking high level of responsibility for all security aspects at the assigned site. Ensure the security of executives during site visits.

Responsibilities

•   Manages physical security personnel to ensure they perform their obligation according to the agreements in the contract.

•   Provides update to the security team, interviews, and onboards new security guards.

•   Monitor the security guard staffing schedule.

•   Protect company’s property and staff by maintaining a safe and secure environment.

•   Plan, direct, or coordinate security activities to safeguard company assets, employees, guests, or others on company property.

•   Observe for signs of crime or disorder and investigate disturbances.

•   Act lawfully in direct defense of life or property.

•   Conducts regular security inspections.

•   Patrol randomly or regularly building and perimeter.

•   Take accurate notes of unusual occurrences.

•   Investigates security threats and breaches.

•   Manage control access at building entrances and parking access.

•   Writes comprehensive security reports.

•   Builds and manages the departmental budget.

•   Manage the Door Access systems and CCTV cameras.

•   Builds and manages the departmental budget.

•   Recommends new security technology.

•   Maintains utmost confidentiality and discretion.

•   Investigate and resolve security issues.

•   Ensures that the team follows security and privacy laws and standards.

•   Adheres, formulates, improves, and implements all company security measures, standards and controls.

•   Create, implement, and communicate security policies and procedures.

•   Review security policies, programs, or procedures to ensure compliance with internal security policies.

•   Ensures that security policies and procedures are being implemented.

•   Provides evidence and lead audit requirements during SOC2, PCI, Client Audits and Government required audits.

•   Leading the physical security team in ensuring all on-site safety and health protocols are being implemented and executed properly without bias or special treatment to employees regardless of position

•   Plan security for internal and external events

•   Attend meetings, professional seminars, or conferences to keep abreast of changes in executive legislative directives or new technologies impacting security operations.

•   Assist in emergency management and contingency planning.

•   Arrange and perform security details for visiting executives.

•   Create and plan van pickup routes for special events and COVID 19-related transportation requirements/assistance.

•   Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.

•   Manage and monitor the hired vehicles used to pickup/drop off employees.

•   Manage transportation and schedule for site needs.

•   Coordinate with vendors and agencies to ensure smooth implementation of processes.

Qualifications

•   Candidate must possess at least a bachelor’s degree or a graduate of Criminology or any equivalent is a plus.

•   Must be a Certified Security Professional (CSP)

•   At least 5 years relevant working experience in a management role in Security Operations

•   Excellent knowledge of security protocols, operations, procedures, investigation, and intelligence gathering

•   Completes and submits reports by collating environment scans, recording observations, information, occurrences, and surveillance activities.

•   Must have knowledge in security equipment such as (DACS and CCTV)

•   Must have knowledge in the following software (Microsoft Excel, Word, Power Point etc.)

•   Ability to respond to emergency situations and crisis.

•   Strong interest in protecting people and asset of the company.

•   With strong communication, organizational, and leadership skills

•   With excellent interpersonal skills

About QualfonQualfon is a mission-driven company and a global provider of contact center services, integrated marketing solutions and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon has approximately 14,000 employees in 27 locations with 18 in the United States, four in the Philippines, two in Guyana, one in Mexico, one in Costa Rica and one in India.Our MissionIt all starts with our mission. Qualfon’s mission is to help as many people as possible pursue their total vocation – as individuals and as members of society – by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients. Be the best and make each person’s life better.The second half of that mission begins with our people; with what matters to our employees. Aside from the work-related items like good compensation, a solid career path, excellent training and a good work environment, Qualfon’s @work programs focus on your well-being, personal health, faith, family and helping the community. With our focus on improving the lives of our employees, our agent and leadership tenure is typically twice the industry average.Why Join Us?Our Qualfon University, career path initiatives, promotions and succession planning programs help aid individuals finding their total vocation. We provide the opportunity for our employees and their family members to earn an accredited high school diploma, an accredited micro degree and a certified MBA from the Rochat School of Business.We offer an array of committees on which employees may participate and serve such as the dance club, online gaming club, glee club, cooking club and photography club. We strive to provide our employees with a sense of belonging so they feel more comfortable and at home. Our agents are also offered transportation services and employee care initiatives such as clinic services, consultations, medications and vaccines.Engagement activities such as service awards, contests, donation programs and special calendar events make up a key part of our retention efforts. We also deploy an employee survey designed to evaluate employee satisfaction and their perception of their work environment and involvement.Finally, we are deeply committed to making our communities better. Approximately 1% of Qualfon’s revenue goes toward supporting our employees, their families and communities. In 2019 our employees volunteered 9,000 hours at Qualfon’s caring programs and projects that benefitted communities in need.Our Values: Qualfon STRIDESAt Qualfon, we encourage STRIDES in everything we do. STRIDES represent Qualfon’s seven company values:• Service• Teamwork• Results• Integrity• Dignity• Encouragement• Spirituality