The Role
Monitor the account health of various eCommerce platforms such as Amazon and eBay and ensure all policy requirements are dealt with in a timely manner.
The Mission
Maximise sales and facilitate growth by maintaining healthy status of eCommerce accounts through the timely resolution of compliance complaints and other policy requirements.
Role Specifics
Mo
nitoring account health of various eCommerce accounts.Resolving policy compliance requests, violations, and other listing issues in a timely manner.Coordinating with cross-functio
nal teams, category managers, suppliers, and third-party teams to resolve issues and follow through to resolution.Identifying the root causes of policy violations and other health issues.Implementing wider blocks or checks to ensure future violations are prevented.Reporting daily, weekly, and mo
nthly on the status of the accounts’ health.
Skills Requirements
Sound logic and numeracyMedium Excel skillsEnglish communication skillsAbility to interpret and follow instructio
nsDiligent and thoroughProblem solving and investigation skillsProactive
Perks of working with The Nile:
Work From Home set upRewards access to great employee recognition programs, mo
nthly team lunch and moreSaturday and Sunday off