A Customer Service and Sales Specialist is responsible for interacting with potential and existing customers on behalf of the business. They provide information about the products and services, resolves customer complaints, and verifies account information. They are expected to provide first class customer experience.
Principal Duties:
· Process New Business and Trade Up Applications
· Provides product information
· Account Maintenance
· Answer Payment Enquiries
· To place outbound calls and perform the following:
o Area Manager requests
o Admin Requests
o Re-key request
o CRO request
o Disconnected
Job Qualifications:
At least a year of BPO experienceGood communication Skills (verbal and written)Flexible in work scheduleWilling to work onsite No attendance issuesGood comprehension and engaging personality
Preferred Skills: (Nice to Have)
Financial related experience is a plusSales experience
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Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines. We have 16-years’ experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Apply with us today to #AcquireTheALife. Acquire BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.