Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. For nearly 10 years, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,300 employees across 9 offices who are growing their careers while having a direct and positive impact on people globally. At Remitly, your work matters, every day.
We believe our vision, mission, cultural values and customer-centric people are strategic differentiators for our business. These are not just words; we work hard to embed this philosophy into every aspect of our work.
about the Role:
Remitly is looking for a seasoned HR Business Partner to support our teams to deliver our mission and serve our customers. You will be a critical resource in the implementation and delivery of our global HR strategy through stakeholder and local disciplinary management, employee engagements, retention initiatives, performance review, and succession planning while also aiming for continuous improvement on existing HR global and local practices and procedures.
The HR Business Partner will be based in Mandaluyong City, Philippines reporting directly to the Head of Human Resources in Remitly’s Regional Office in the Philippines.
What You’ll Do
Stakeholder Management
Partner with stakeholders in your line of business (LOB) to ensure a deep understanding of HR strategies and timely implementation of im
portant HR initiatives.Develop strong business acumen to be able to support LOBs by providing insightful guidance relating to their business strategies and objectives.Act as the key point of co
ntact for your stakeholders and provide guidance on HR-related matters such as staffing, total rewards, talent development, and retention.Support leaders and stakeholders in managing talent development and employee discipline by providing recommended action plans.Ensure timely and effective communication of global and local HR initiatives to assigned stakeholders and LOBs.Co
nduct and lead learning sessions to stakeholders on various HR topics.Ensure data-driven co
nversations with stakeholders. Identify data trends and make recommendations to improve people and business performance.Lead authentically by being a champion of Remitly’s culture and its values. Also, drive adoption of Remitly’s culture and values through HR-led activities, DEI and engagement initiatives.
Organization Development and Process Improvement
Co
ntinuously improve by working closely with the Head of HR on process improvement initiatives this includes but not limited to timely e
valuation and updating of HR policies and operating procedures to ensure both global/cross regio
nal offices alignment and compliance to relevant local employment laws, successful roll out of related changes, if applicable.Establish and maintain empathetic partnerships with stakeholders and leaders that will have an impact on Remitly and its customers with thorough understanding of current employee engagement.
HR Operations
Support new hire o
nboarding to ensure they’re aware of Remitly’s culture, processes and desk procedures.Work closely with HRSS to address employee co
ncerns majorly on payroll and benefits.Hire and develop exceptio
nal people by actively participating in the recruitment process to properly identify behavioral- and culture-fit among candidates. Partnering with the Training Team to ensure learning and development are in place to further develop employees' functio
nal competencies.Manage HR day-to-day operations activities as needed.
You Should Have:
3+ years of experience as an HR Business Partner or other related role.Preferably with a bachelor’s degree in Business Administration, Human Resource Management or other related course.Proven record as someone who can effectively partner with managers and senior leaders. Co
nstructively direct with stakeholders if necessary.In-depth knowledge in HR best practices and local labor laws.A data-driven and analytical approach.Alignment with Remitly’s mission, vision, and cultural values.Be amenable to work o
nsite and demo
nstrate flexibility to work on a shifting schedule.
Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer
Remitly is one of the largest, independent digital remittance companies internationally. Transferring over $9 billion in annualized volume through its proprietary global money transfer network.
Its reliable and easy-to-use mobile app makes the process of sending money faster, easier, transparent, and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional, century-old money transfer process.
Remitly is backed by industry-leading investors, World Bank’s International Finance Corporation (IFC), Naspers’ PayU, Silicon Valley Bank, Stripes Group, DFJ, DN Capital, QED Investors, Trilogy Equity Partners, Bezos Expeditions, Founders’ Co-Op, and TomorrowVentures.
The company is headquartered in Seattle, with additional offices in London, Philippines, and Nicaragua and we continue to grow.
For more information, visit Remitly.com.
Our Cultural Values
The Remitly’s Cultural Values embody how an exemplary Remitly team member and the overall Remitly team works to deliver on promises to customers every day. We put our customers at the center of everything we do.
Our Core Values:
Customer Centricity
We are here to serve and empower our customers. No if's, but's or maybe's.
Deliver on Promises
We tenaciously follow through on our commitments, no matter how small.
Bias for Action
We relentlessly prioritize and act. A good decision now is better than a great decision later.
Continuously Improve
We are curious and self-driven learners. We work hard to find the “best” way to do something and then we try to find an even better way.
Sweat the Details
We stay connected to the details. We don’t settle for “good enough”.
Data Driven
We attempt to measure everything and to use data to make better decisions.
Hire and Develop Exceptional People
We hire unique and diverse talent and invest deeply in their success.
Be an Owner
We think and act on behalf of the entire company, and don’t limit ourselves to our roles or teams.
Aim for the Stars
We dream big, think long term, and create audacious products and services.
Don’t be Afraid to Fail
We don't let fear impact our decisions or actions. If we stumble, we learn, and together we focus on innovating for our customers.
Be Transparent
We believe in information symmetry, openly sharing knowledge with our customers, our partners and each other.
Act with Integrity
We have zero tolerance for unethical people, products, practices or partners.
Be an Empathetic Partner
We value positive, long-lasting relationships. We take time to consider others’ opinions and treat everyone with respect
Constructively Direct
We give and accept feedback that's efficient, compassionate, and transparent. When necessary, we disagree and commit.