2022-10-07
IP Location 菲律宾 110| Industry Category | Accounting / Finance | Position | Banking / Finance |
| Recruitment Department | Number Of Recruits | several | |
| Work Location | Metro Manila (NCR) Pasig | Nature Of Work | Full Time |
| Gender Requirements | Male | Marriage Requirement | No marital status restrictions |
| Education Level | Open to all levels | Work Experience | No work experience restrictions |
| Age Requirement | Above 18 years old | Salary Package | Negotiable |
| Updated Date | 2022-10-07 | Valid Until | Long-term validity |
Job Purpose
•Responsible in monitoring and resolving request and complaints in the CRM / Tracking system including the retrieval and cardholder disputes cases.
•Ensures cardholder’s dispute reasons are accurately evaluated, transaction code assignments and dispositions are accurately taken.
•Handles the encoding of the resolved disputed transactions in the Fraud Tracking System and monitoring of the resolutions of the Posting Rejects coordinated to the corresponding Chargeback Processors .
•Receives and resolves all incoming complaints/ inquiries through CRM and all other requests coming from other departments.
Job Requirements
•Graduate of Business course preferably BS in Accountancy
•Preferably worked in a credit card company or related business for at least 1 year, with disputed and chargeback handling experience is advantage
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