Customer Service Representative (Permanent Work From Home)

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Taguig	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Bachelor's Degree	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-06	Valid Until	Long-term validity

Profile Summary

Responsible in taking inbound/outbound calls to assist callers in their queries, questions and be able to resolve client concerns in a timely manner. Display high level of Call Quality addressing customer’s needs 

Essential Job Functions

Answer inbound/outbound calls in a timely and friendly mannerevaluate problems and complaints of the callers and provide proper solutionsRespond to the needs of the customers and provide personalized service. 

Basic Qualifications

Preferably college graduate of any 4 year courseMust have at least a year of experience in call taking and resolving client queriesStrong Life insurance product, services and process understanding and backgroundEffective communication skillsFriendly, energetic and approachable with a natural flair for great customer serviceCan do attitudeAttention to detailsA real team player who is keen to wear our brand with prideA positive attitude and a genuine care for team mates and customers

DXC Technology is a technology company headquartered in Tysons Corner, Virginia. DXC provides information technology and consulting services to enterprise clients. The company operates in more than 70 countries and trades on the New York Stock Exchange under the symbol “DXC” and is a component of the S&P 500 index.  DXC launched from the merger of Computer Sciences Corporation (CSC) and the Enterprise Services business of Hewlett Packard Enterprise (HPE).