Collections Agent

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-06	Valid Until	Valid for a long time

DXC Technology is a Fortune 500 Global IT Services Leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that transform global businesses. We deliver excellence for our customers, colleagues and communities around the world.

Accelerate your career and reimagine the possibilities with DXC!

We inspire and take care of our people. Work in a culture that encourages innovation and where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Leverage technology skills and deep industry knowledge to help clients. Work on transformation programs that modernize operations and drive innovation across our customer’s entire IT estate using the latest technologies in cloud, applications, security, IT Outsourcing, business process outsourcing and modern workplace.

DXC Philippines is an award-winning Employer of Choice and a recipient of the Global Best Employer Brand and linkedin’s Top 15 Companies in the Philippines.

Job Description

Responsible in receiving and logging cases/queries from clients' customer service teamsIn charge of data entry transactions and in accordance to SLAMonitor cases to completion and in adherence to SLAResponsible in Handling the needs of customers and the processing

documentation related to customer service duties as necessary in the daily operations of a service center

Provide accurate, valid and complete information with the use of the right method or tools.Does research on information required to satisfy customers' inquiries

Requirements

Minimum of 6 months collections experienceAccuracy in Data EntryAt east HS/SHS GraduateDemonstrates excellence and fluency in the english languageAmenable to work on a HYBRID setup

Compensation and benefits are the heart of our employment as we venture in offering security and stability to our colleagues.

• Health Insurance (HMO) for you and dependents upon hiring

• Life Insurance coverage from day 1 of employment

• 15 - 20 Days Vacation and 15 Days Sick Leave

• Expanded maternity leave up to 120 days and Maternity Benefits

• Expanded paternity leave up to 30 days

• Non-Taxable Allowance (De-minimis)

• Company-sponsored trainings upskilling, and certification

• Flexible Working Arrangements (Virtual First)

• Healthy and Encouraging Work Environment

• Recognition and Pay for Performance Culture

• Supplemental Pay (Standby/Shift)

• Covid19 Support

• Retirement Program

• Employee Assistance Program

DXC Technology is a technology company headquartered in Tysons Corner, Virginia. DXC provides information technology and consulting services to enterprise clients. The company operates in more than 70 countries and trades on the New York Stock Exchange under the symbol “DXC” and is a component of the S&P 500 index.  DXC launched from the merger of Computer Sciences Corporation (CSC) and the Enterprise Services business of Hewlett Packard Enterprise (HPE).