BE PART OF WATSONS:
Investors in People (IIP) accredited company
Asia's number 1 pharmacy retail brand
Best Companies to work for by HR Asia
ROLE PURPOSE:
Our Store Supervisor assists the Store Manager in overseeing the day-to-day operations focusing on selling, cashiering, vault, and back-office management. The Store Supervisor is also responsible for the implementation of compliance to ROS (Retail Operating Standards)
This role focuses on:
Assisting the Store Manager in achieving sales target through proper implementation of plans and docu
mentation of all back end related activitiesPerforming necessary functions for all digitally enabled servicesEnsuring proper execution of merchandise guidelines, planograms and promo executio
nImplementing and ensuring controls on till management and docu
mentation of all accountabilities and rectification in compliance to ROSMo
nitoring of store’s co
ntrollable expenses and recommends cost efficiency measures to increase productivity & profitabilitySustaining team engagement and performance thru coaching, counseling, motivating and disciplining employeesBuilding network as liaison to Branch and Mall partners for better communication and coordination needed to support the business.Liaising the company to government agencies and offices for permits and licenses renewals
Success will depend on
Ability to understand sales performance, trends and can recommend action to improve sales & profitabilityAbility to demo
nstrate and understand o
nline + offline initiatives and can provide feedback on its implementatio
nAbility to mo
nitor and e
valuate implementation of service delivery standards– both o
nline & offlineAbility to elevate and recommend solutions of o
nline & offline customer co
ncernsAbility to implement and enforce data privacy and securityAbility to understand store profitability and implement cost optimization measures to maximize productivityAbility to benchmark retail practices and relatio
nship building with mall partners and affiliatesAbility to understand and comply with government business requirementAbility to delegate tasks, can coach selling techniques and orchestrate team to maximize productivity & can sustain team motivation.
PERKS & BENEFITS
Opportunities for career progressio
nPaid vacation and sick leavesAnnual Bo
nusGratuity Pay And Retirement PlanHealth InsuranceSales IncentivesProbatio
nary position and direct hire employmentService Loyalty Award
Watsons is part of the Health and Beauty Store chain of A.S Watson, the largest health, beauty, cosmetics, and perfumery retailer in the world. Today, Watsons H&B Asia is the leading health and beauty chain in the continent with successful operations in 13 markets.In 2002, A.S. Watson Group joined hands with SM Prime Holdings Inc., the Philippines' leading shopping mall developer. The partnership brought about the first Watsons stores in SM Megamall and The Podium (Ortigas). Today, Watsons operates 800+ stores in the Philippines serving more than 100,000 customers per day.Watsons strives to ensure that their customers get the best value for their money through monthly promotions, special offers, and continuous consumer marketing programs. Each Watsons store houses nothing but the best brands from top manufacturers all over the world and also carries its own competitively priced, high quality private labels and brands. With more than 1000 brands ranging from medicines, cosmetics, and fragrances to personal care items and general merchandise, Watsons Your Personal Store delivers only the best health, wellness, and beauty solutions to each and every customer.