Key Account Sales Executive achieves trading base and profitable revenue growth through the development of face to face and over the phone, long term customer relationships enabling high levels of retention and acquisition of new business within Key Accounts customer classifications.
Critical Accountabilities
Win and develop Key Account customers in order to generate and meet revenue targets within the guidelines set out within the commercial policy and centrally agreed sales processes in order to meet both individual and team activity and productivity activity standardsPlans and prepare for sales visits and/or calls to both existing and prospect customers e.g. co
ntact person, address trading history etc.Performs visits and/or calls to appropriate co
ntacts within existing and prospect customers according to the standard activity standards and centrally agreed sales processesCo
nsistently presents the full range of products, services and technologies to every customerWins new customers through the closing of business on Standard and Customized RatesDevelops existing customers via up selling or cross sellingEnsure we keep and develop Key Account Customers through building lasting relatio
nships and enhancing customer satisfactio
nForms professio
nal and appropriate relatio
nships within customer organizations through face to face or teleco
nferencing co
ntact in order to meet customer needsProvides a channel of communication between Entrego and its customer, facilitating resolutions of complaints and queries (i.e. service failures, invoice queriesSpecifically performs follow-up visits and/or calls with existing Key Account customersEnsures customers are kept up to date with relevant company information and reports, wher
e applicableEstablishes appropriate relatio
nships and communicates with other relevant functio
nal areasPerform all sales administration activities in order to maintain accurate information essential to sustain revenue and customer serviceActs upon information provided by the Commercial department relating to e.g. Uptraders and Downtraders, customers not trading to profile, etc. in co
nsultation with other sales channelSupports the management of the Contract/Industry Manager/Field Sales Executive agendaAccurately updates the Sales system (CRM) on a timely basis in order to ensure complete and current client information is held Reviews sales performance and prepare presentations as necessary for sales meeting and weekly debriefsProvides inputs as required into the Mo
nthly & Quarterly Sales ReviewIdentify the right market with shared value propositions, right scoping and flirtation of customer needsInteracts with customers, face to face, to establish market information specific to themObserve local market trends and relates impacts upon the customersCollects competitor intelligence e.g. Rate Tariffs, brochures, etc.Shares information within the sales team to improve the ability of yourself and others to identify the most applicable Entrego service against competitor product offersPasses on the information gathered to Marketing for further analysis
Requirements
College Graduate of any degreeMinimum 2-year experience doing face to face sellingExpress or Logistics Industry background is an advantageRequired Competencies and proficiency levelsIntermedicate business to business sellings skillsIntermediate oral and written communicatio
nIntermediate value ba
sed managementBasic co
ntract and commercial management
Please note that only shortlisted candidates will be notified for next steps. Rest assured that your application is kept in our active pool for reference.
Entrego is a technology driven business solutions provider for the fulfillment and logistics needs of enterprises in the Philippines.Entrego's courier and express parcel management is operated by its affiliate, Entrego Express Corporation.Entrego is backed by the AC Infrastructure Holdings Corp., a subsidiary of Ayala Corporation and the Global Fashion Group.