Broker Support - Risk and Compliance Officer | Australian Mortgage Account

Industry Category	Accounting / Finance	Position	Banking / Finance
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-05	Valid Until	Long-term validity

Working closely with our Australian brokers and lenders, you’ll use our very own Client 1st platforms and other applications to ensure our high service standards are maintained throughout the loan cycle, from application to post-settlement. As the Risk and Compliance Officer, you will be reporting to the Head of Credit and will be assigned under the business unit of Compliance Monitoring Advice.

You will be responsible for the quality assurance over the Mortgage Broking activities ensuring compliance with key regulations including NCCP Act, Responsible Lending (RG 209), Best Interests Duty (RG 273), and Group policies.

KEY RESPONSIBILITIES:

Ensure outstanding (internal) customer satisfaction is achieved by becoming a strong advocate of the company's vision and values.Quality AssuranceEnsure the Compliance team conducts quality assurance reviews of loan application files, with a particular focus on compliance with key regulations including the NCCP Act, Responsible Lending (RG 209), and Best Interests Duty (RG 273), while meeting volume/coverage objectives.Assist the Head of Credit and Compliance Quality Manager with targeted reviews and broker conduct investigations, as required.Perform “Review the Reviewer” checks of post-lodgement reviews with a view to maintaining consistency of review activities and identifying opportunities for improvement.Identify and document significant incidents and breaches (including their causes) and escalate these to relevant stakeholders as appropriate.Review with Loan Processors and/or Data Entry when necessary to identify compliance issues and provide advice or training.Analyze application data per toolkits when reviewing a loan application file to identify potential areas of concern.Work closely with the Head of Credit and Compliance Quality Manager to effectively address broker challenges on the file review results. Where required, ensure learnings are effectively communicated to team members and processes and procedures are updated as appropriate.Assist with the provision and ongoing improvement of quality reporting to identify focus areas and broker training needs.Assist with the development and maintenance of all relevant policies and standard operating proceduresAssist the team with the implementation of new policies and practicesContinuously look for new technologies and best practicesReviews loan and mortgage documents based on the checklist of requirements to be used in the evaluation of loan applications for Compliance;Reviews documents and identifies all relevant issues and concerns based on the checklist of requirements consistent with existing laws, program policies, and guidelines to qualify for loan evaluation;Examines loan and mortgage documents thoroughly, exercising due diligence to ensure the sufficiency, legality, and acceptability of said documents;Persistently identifies possible alternative requirements as sufficient compliance to findings and endorses the same to the immediate supervisor for approval;Conducts personal validation judiciously on the identity and signatures of stakeholders and in a careful manner to ensure the genuineness of documents and signature/s of stakeholders;Carefully understands and analyzes the information gathered from the primary sources to determine the sufficiency of such relation to mortgage evaluation problems.

KNOWLEDGE, SKILL-SET & EXPERIENCE REQUIRED:

Have at least 2-3 of experience with a similar role. Highly preferred within the Australian mortgage industry.Must have an understanding of key legislation, e.g. NCCP Act, Responsible Lending, Privacy Act, Best Interest DutyMust have had experience working in Banking and Finance or Financial ServicesHas sound skills across Microsoft Word, Excel, and PowerPointGreat attention to detail, problem-solving and analytical skillsExperience in management reporting and conflict resolutionStrong written and verbal communication skillsStrong people management, interpersonal and influencing skillsExperience in delivering process improvement, including documenting processes and procedures.Has excellent planning and organizational skillsAdditional Information

Career Level - 2-3 Years Experienced Employee

Qualification - Bachelor's/College Degree

Years of Experience - 2 years

Working from home benefits to be agreed

Company Website: https://client1st.ph/

Client1st originally came about as an internal support team of Loan Processing staff, to Australian broker group, finweb.finweb CEO and founder, James Angus, saw an ideal fit with the quality workforces of the Philippines, supporting Australian finance professionals.James says "With increasing compliance and regulatory demands on Australian finance professionals, it was more important than ever, that these professionals, are empowered with a scalable team, that deliver to the same standard, that the end-clients likewise should expect."