Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We have 15-years’ experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Global Operations Team to make sure we stay ahead of the competition.
Acquire BPO is currently looking for Analytics Associate Manager to support us, RingCentral.
The Analytics Associate Manager is Responsible for:
Respo
nsible for the quality of analytics solutions developed Research solution approaches, develop solutions with the help of analytical software, create client discussion docu
ments Introduce new techniques, develop implementation plan, create modules to embed in client solutions Maintain attention to time schedule and resources, participate in panel meetings and discussions with business experts, author high quality and comprehensive discussion papers and docu
mentation
Skills required:
Adept at multiple data mining, predictive modeling, classification techniques Strong analytical and problem-solving skills, open-minded, flexible, pragmatic Proficient in understanding data structures, data management and manipulation techniques, designing and developing algorithms Highly focused on project delivery, attention to detail Excellent written and verbal communication skills Experience with ad-hoc “deep-dive” research and forensic investigations
To succeed in this role you must have experience in:
4+ years of professio
nal experience in either analytics consulting, data science, visual analytics, decision science Prior experience in predictive modeling, segmentation is an advantage Knowledge of operations CSM analytics will be a plus Visual analytics modules/ software like Tableau or PowerBi or alike
What we offer:
We offer all the work/life benefits you could ever want, (and none of the micromanagement.)
Flexible work arrangement (Hybrid Setup) Comprehensive HMO package (medical and dental) Perso
nal Time Off Leaves Quarterly Performance Bonus Employee Assistance and Wellness Programs
To know more about the Acquire-RingCentral Manila collaboration, you may visit www.ringcentral.com.ph
By completing your application for this role, you:
Agreed that the information collected through this site will o
nly be processed with your prior co
nsent and for the purpose of facilitating your employment opportunities Have read and agreed to our Data Privacy Policy
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows.RingCentral is the largest and fastest-growing pure-play provider in this space, market capitalization of over $18 billion and we are very excited to have surpassed our previous goal of a $1 billion annual revenue run-rate ahead of schedule.· Craig Hallum: “Predictably Exceptional Results – We’ve Come To Expect Nothing Less.”· Deutsche Bank: “Executing like a Well-Oiled Machine.”· Jeffries: “Firing On All Cylinders.”· Northland: “As UCaaS Market Evolves, RNG Excels”RingCentral is headquartered in Belmont, California, and has offices around the world.RingCentral is an equal opportunity employer that is committed to workplace diversity.Data PrivacyRingCentral is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy policy at https://acquirebpo.com/au/privacy-policy/.Disclaimer: RingCentral, Inc. is a US based company engaged as a global provider of cloud unified communications and collaboration solutions. It is operating in the Philippines with its off-shore partner Acquire Asia Pacific Philippines, Inc. Under Philippine regulatory laws, all RingCentral assigned employees are considered as employees of Acquire Asia Pacific Philippines, Inc.