Cargo Enquiry Handler

Industry Category	Services	Position	Tech & Helpdesk Support
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Makati	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Bachelor's Degree	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-04	Valid Until	Long-term validity

Höegh Autoliners is a people-driven company with the belief that businesses should not only be forming lasting services but also lasting careers. We want to work with people who are incredibly team-oriented, jump head-first into a challenge, and always maintain a high-bar for excellence.

If that sounds like the type of team you want to join, we can't wait to meet you!

A Little about Us

Höegh Autoliners is a global player in Ro/Ro deep sea transportation services and operates the greenest fleet in this segment. The company owns and operates approx. 40 Pure Car and Truck Carriers (PCTCs) in global trade systems, making around 3 000 port calls yearly. Managed from a worldwide network of around 16 offices, our main customers are major manufacturers of new cars, heavy machinery and other rolling stock. We are working towards a goal of zero emissions by 2040 and have an exciting roadmap to achieve this. 

A Lot about You

You are looking for a new role where you can both learn and contribute in a global organisation. You are motivated to work in a fast-paced environment where you can gain valuable insights you can use to contribute to our growth. Someone who thrives on working with a team of smart, talented colleagues. Your role will focus primarily on acceptance or safety evaluation and processing of cargo enquiries from our commercial counterparts across the global organisation. You can both take and give constructive feedback and enjoy active team discussions. You are someone who enjoys challenging work and is curious and driven. 

Höegh Autoliners handles a multitude of different cargo types within the Rolling cargo segment. Many of these are of a particularly complicated nature in size, shape or configuration and present a variety of challenges in ensuring safe transport onboard our PCTC vessels. As the Cargo Enquiry Handler, you will review and evaluate cargo proposals, as presented by commercial staff, for feasibility and safety. Working within a multinational network of contacts the Cargo Enquiry Handler is a vital link between the commercial and operational departments within the company.

You will work in our Manila office and will directly report to the Cargo Quality Manager. We are currently following a hybrid work arrangement.

Main Responsibilities

evaluate proposed cargo towards HAL cargo safety standards and cargo acceptance requirementsProvide cargo technical evaluation for relevant cargo enquiriesEstimate equipment quantity needs for relevant cargo enquiriesAssist Operations Support team with documentation relevant to Cargo OperationsPerform additional tasks as deemed relevant by the department management

Minimum Qualifications

Bachelor's degree in Nautical Science or relevant courseExperience as Deck Officer on board PCTC vesselsProficiency in Microsoft Office applications, particularly ExcelExcellent communication skills in an international environmentAble to be firm yet reasonable within a multinational contact networkProactive, analytical, and with the ability to work in a fast-paced work environment

We believe that building and sustaining a diverse and inclusive environment for working and learning leads to a better workplace, better ideas and more inspiring conversations.

Höegh Autoliners is a global player in Ro/Ro deep sea transportation services and operates the greenest fleet in this segment.. The company owns and operates approx. 40 Pure Car and Truck Carriers (PCTCs) in global trade systems, making around 3 000 port calls yearly. Managed from a worldwide network of around 16 offices, our main customers are major manufacturers of new cars, heavy machinery and other rolling stock. We are working towards a goal of zero emissions by 2050 and have an exciting roadmap to achieve this.What we doWe offer our customers safe and secure deep sea transportation of RoRo cargo such as cars, high and heavy machinery and breakbulk. Each year, we transport around two million car equivalent units (ceu) as well as other rolling and static cargo. We have experience with a wide variety of cargo and will do our utmost to ensure that you receive the service you and your cargo require.We also offer tailor made logistics solutions through Autotrans Logistics, saving cost and time in their supply chain. This cooperation in the supply chain provides our customers with efficient and flexible cargo handling.OwnershipHöegh Autoliners Holdings AS is a Norwegian company owned by two shareholders: Leif Höegh & Co. Holdings AS as majority shareholder (61.25 per cent) and A.P. Moller - Maersk A/S (38.75 per cent).OrganisationOur corporate head office is located in Oslo, Norway but we employ approximately 350 people from 30 nationalities who are working out of 16 offices around the globe. In addition we employ around 1300 seafarers, through our crewing offices in the Philippines and China.Our vesselsHöegh Autoliners operates a fleet of owned and long-term charter PCTCs with capacity ranging from 2 300 to 8 500 ceu. Over the last five years our fleet has undergone a renewal, with many old vessels being phased out and new being built or chartered in. Today the average age of our fleet is around 10 years. You find the complete Fleet List here.The World’s largest PCTCIn 2015, we took delivery of two in a series of six Post-Panamax vessels in the New Horizon design. The remaining four were delivered during 2016.The New Horizon is the world’s largest PCTC with 14 decks, covering an area of 71 400 m² - the same area as 10 soccer fields - and a carrying capacity of 8 500 ceu. With a 375  tonne capacity stern ramp, 22 tonne capacity side ramp, 6.5 meter height on the main deck and five hoistable decks, this new design provides more operational flexibility. Enhanced flexibility, larger capacity and optimised hull and energy efficiency reduce the vessel’s environmental impact and ensure a better service to our customers.