Job Description:
Respo
nsible for the supervision of the performance of all rank and file positions directly reporting to themRespo
nsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote sales and meet profit goalsMediate as necessary when there are customer's complaints or co
ncern that need immediate solutions.Ensures the highest level of customer service at all timesChecks schedules of rank and file employees to maximize their utilizatio
nCoordinates regularly with the Store Manager and Operations Manager for any changes/improvements in the store.Co
nducts PEP talks and meeting to subordinatesCoordinates with other departments of the company to provide necessary reports.
Requirements:
Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services Management or equivalent.At least 3 year(s) of working experience in the coffee industry is required for this position.At least 2 year(s) of supervisory experience is required for this position.