Collections Officer

Industry Category	Accounting / Finance	Position	Banking / Finance
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-04	Valid Until	Long-term validity

RESPONSIBILITIES:

To ensure accounts in arrears are kept to a minimum and within targetsEnsure that all accounts in arrears are tasked and followed upEnsure that delinquent accounts are reviewed and are managed in line with the company’s proceduresEnsure that call quality is maintained to company standards and proceduresEnsure that delinquent accounts are flowing through the arrears and litigation process without unnecessary delayEnsure that all required service levels are maintained and delivered in line with policyEnsure that communication delivered is clear and concise

SELECTION CRITERIA:

Bachelors Degree in Business or any related courseMinimum of one (1) year of experience in a Collections - Contact Centre environment is requiredAbove average English skills, both spoken and writtenKnowledge of the Regulatory environment, an advantageExperience in Australian Mortgage and/or Asset Finance Collections, an advantageExcellent attention to details

Our story and name echo a much older tale.Centuries before us, people traded pepper as part of the spice trade through an ancient network of trade routes called The Silk Road.The spice trade was vital to the economy of the known world, not only in terms of the goods they traded, but also because of the interaction between cultures it generated. It was literally what connected East and West.Then, a series of events reshaped the entire world, as we now know it.There was a hostile takeover of the Byzantine Empire by the Ottoman Turks and it led to a blockade of the Silk Road and spice trade routes, forcing traders to seek new ways of doing business – like creating sea routes. It was a direct trigger to a massive era of fresh thinking, creativity and innovation, what we now call the Age of Discovery.Pepper is a modern twist on this ancient story of influenceBarriers to the supply of money from dominant institutions to any sort of endeavour that fell outside a rather narrow perspective, led directly to a need for alternative sources of funding - and to the creation of this company.Just as adversity opened up new opportunities then, so it does now.To realise them requires an attitude, a DNA-deep sense of ‘can do’.It’s what led to the Pepper paradigm, a new way of financing the ambitions of the amazingly diverse people we now serve. And it has grown rapidly, into new thinking, new products, new services - and into new countries around the world.From our initial beginning we’ve launched a whole new age of discovery. Our objective is the long-term success of the growing communities that are joining us.Welcome to Pepper.