Assistant Manager Operations (Makati - PHP65,000)

Industry Category	Healthcare	Position	Pharmacy
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Taguig	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	65000Within PHP / Monthly
Updated Date	2022-10-02	Valid Until	Long-term validity

Position - Assistant Manager  Operations

Salary - PHP 65,000

Location - CEBU & MAKATI, MANILA 

Experience a minimum of 5 Years

BPO Industry experience is preferred.

CORE RESPONSIBILITIES

Promote leadership, engagement, accountability, and performance by mentoring team members.

Implementing employee improvement plans, addressing workplace personnel issues, reconciling attendance records, and explaining company policies.

Use survey data to effectively coach staff to improve their servicing effectiveness and their customer satisfaction scores.

Recommend business process changes that improve the customer experience and reduce inquiry volume, and costs, or increase efficiency across the organization.

Actively seeks creative ways to effectively manage the fluctuating workload.

Excellent organizational skills and ability to coach others.Working knowledge of MS Office applications.

Strong interpersonal communication skills.

Strong critical thinking, researching, decision-making, and problem-solving skills.

Demonstrated ability to serve as a positive role model and elevate the performance of colleagues. Able to facilitate knowledge (e.g., by conducting training, documenting workflows, etc.)Essential Skills: Team Management, Conflict Handling & Performance *************** be fluent in

English communication, both verbal & written.

MINIMUM QUALIFICATION:

5+ Experience Required in BPO with Background experience, Candidate should be based in Manila or Cebu citry. 

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GRATITUDE JOBS”, Established In 2004, Is An ISO 9001:2008 Certified Company, Which Follows A Centre Right Ideology That Candidates Are Superior Then The Clients. This Is In Stark Contrast To The Left Wing Ideology Of All Consultancies Who Boast About Their Relationship With The Clients And They Believe Their Success Is Only And Only Because Of Their Clients. We Have A Contrary View But At The Same Time We Also Value Our Clients Only After Ensuring The Candidate Is Happy. This Makes Us A Centre Right Wing Consultancy