Customer Service Representative/ Phonebanker (Makati onsite)

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Makati	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-02	Valid Until	Long-term validity

The position addresses and facilitates all customer inquiries, requests, or complaints received thru the employee’s split skill and channel of assignment. A Customer Service Associate fulfills transactions and resolves concerns within the prescribed productivity and quality standards to meet EastWest’s vision of becoming a world-class bank anchored on service excellence in our chosen markets. The above objective shall be reinforced through KRA setting, employee development, and strategic planning.

Must have completed at least 2 years in college or a 2-year vocational courseWith excellent verbal and written communication skillsMust be conversantCustomer Service orientedBPO experience/Customer Service experience is an advantageMust be willing to work in Makati, onsiteMust be willing to work on shifting schedule

We have a passion for excellence. Innovation drives our growth. We require individual initiative and promote creativity yet we work as a team. Integrity permeates the relationship we build. We value customer focus and concern for our people. We are a fast-growing full service Commercial Bank inviting young, competent and highly motivated individuals to consider these career opportunities and grow with us.HistoryEast West Bank became the 34th commercial bank in the country when Bangko Sentral ng Pilipinas granted it an authority to operate as a commercial bank on July 6, 1994 - the first commercial banking license issued in over 20 years. East West Bank's establishment is a solid testimonial of the government's policy on bank liberalization allowing greater participation of investors in the thriving financial market. Filled with desire and optimism to make a difference in the Filipino's life, East West Bank formally opened its banking doors to the public on August 1, 1994. After seven years in operations, the Bank shed off its former rising sun logo to give way to a new double infinity icon. Symbolically, the new identity represents the dawning of a new day of fresh encounters with the Bank's clients, offering them limitless opportunities and possibilities that will make their lives complete.Product & ServicesEast West Bank understands that personal financial services are of high importance. We provide you with useful information, financial planning tools & better options to help you make your own smart financial decisions. From any direction, East West Bank knows quality banking service you can bank on. Take a giant step forward now, today, with a click of a button to www.eastwestbanker.comAn East West Bank innovative offering, primarily designed to suit the growing complex requirements of business organizations like yours. The Corporate Suite gives you the comfort of knowing that more of your routine & tedious tasks are being taken care of, allowing you to focus on the more pressing needs of your business.East West Bank is embarking a more efficient delivery system of bank products & services through on-line branches, ATMs & soon through Phone banking, Mobile banking and Internet banking. East West Bank's ATMs are linked to the Bancnet & Megalink ATM networks