A Customer Service Specialist (CSS) attends to the customer’s diverse needs, giving reliable and timely information in every call-based transaction (be it an inquiry or coverage approval). Also persistently maintains a positive and professional service image in the face of various scenarios.
Qualifications:
Undergraduate or Graduate of any medical-related courseFresh graduates are welcome to applyGraduate of any non-medical course but with experience in HMO
Competencies:
Possesses basic customer service skills and orientation skillsPossesses good communication and analytical skillsIs computer literateIs willing to work on shifting schedulesKnowledgeable in medical terminologies
Personal Character:
Possesses a pleasing and adaptable personality
Benefits:
HMO upon employmentOpportunities for promotio
nPaid trainingPay raise