As a Customer Interaction Center Telemarketer, you will be responsible of:
Processing PO's received from o
nline / E-Commerce WebsiteProviding adequate information pertaining to SOI products and services, policies, procedures and other requirements of different principals.Handling incoming and outgoing calls (inquiries, bookings, follow-ups, sales leads, etc.)Handling customer complaints and provides possible solutions,Coordinating with the proper authorities for solution/sSending daily, weekly, and mo
nthly reports and ensures that agreed service level / metrics are met
To be qualified for this role, the following are the minimum requirements:
1-2 years Customer Service experienceGood Communication SkillsSkills in Problem Solving, Solution-Oriented, ProactiveHavin
g deep insights into products/services and internal processes
2GO Group, Inc. is the biggest and only integrated transport and supply chain solutions provider in the Philippines today. Its principal business units are engaged in the movement of people and cargo, warehousing and distribution, operating under the brand names 2GO Travel, 2GO Distribution and 2GO Supply Chain - 2GO Express, 2GO Logistics and 2GO Freight, SCVASI (Special Containers and Value Added Services). 2GO's array of services are geared towards a one stop shop service concept for cargo movements which covers containerization including Special Containers (Isotank,Flexibags), RoRo services, logistics and supply chain solutions.