2022-10-01
IP Location 菲律宾 235| Industry Category | Services | Position | Customer Service |
| Recruitment Department | Number Of Recruits | several | |
| Work Location | Metro Manila (NCR) Mandaluyong | Nature Of Work | Full Time |
| Gender Requirements | Male | Marriage Requirement | No marital status restrictions |
| Education Level | Open to all levels | Work Experience | No work experience restrictions |
| Age Requirement | Above 18 years old | Salary Package | 18000-24000 PHP / Monthly |
| Updated Date | 2022-10-01 | Valid Until | Long-term validity |
Job Description
Key responsibilities:
· Answer inbound calls, emails and/or chat from customers ranging from product information, product inquiries, complaints, follow ups, etc.
· Connect with existing customers to gauge general satisfaction and get insights on how to improve our products and services.
· Contact potential customers or leads to explain the product or service that the company offers.
· Basic knowledge on accessing the existing system and tools in handling issues and concerns
Job requirements:
· Good to excellent English communication skills (C1 to C2 English Level proficiency both in Reading and Writing)
· Excellent customer service, sales and technical skills
· Proficient in Microsoft Office
· Ability to multitask and prioritize tasks
· Highschool Diploma/Certificate or equivalent
· Experience working in the BPO industry is preferred but not required
Benefits
Referral Bonus
Sign on Bonus
Graduation Bonus
HMO (Health Maintenance Organization)
Night Differential
Leave Credits
13th Month Pay
*Terms & Conditions apply
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