Job Summary
Responsible for the over-all development, management, promotion, and acceptance of the Association’s various Electronic Channels primarily the PSSLAI Bilis online and Bilis Mobile Facilities
Essential Duties & Responsibilities
Oversees all the projects, activities and programs under the product management sub-unit of PDMC.Develop, e
valuate, enhance, manage and oversee all electro
nic channels of the Association and be able to deliver the best in member experience and journey using digital channels and will help improve loan application experience.Develop and manage the strategic roadmap for each assigned electro
nic channels.Lead all product management aspects of the electro
nic channels including design of new product propositions, wire framing & prototyping, UI/UX improvements and campaign management to boost traffic and o
nline conversion.Participate in member journey and value stream mapping with internal stakeholders for electro
nic channels on-boarding, fulfillment, and cross selling to deliver the optimal experience to members.Oversee the completion of new channel development, such as but not limited to planning, compliance, mo
nitoring and reviewing progress and accuracy of work, e
valuating results, to determine if expected value was delivered, business requirement docu
mentation, user acceptance testing to production deploymentCollaborates and engage with Compliance, Internal Audit, and other internal stakeholders on deeper aspects of electro
nic channel management and policy/practice review as well as to ensure business requirements are effectively addressed.Proactively engages with and lead internal and external resources on implementations, technology releases, upgrades and user acceptance testing.Provide support and subject matter expertise to internal stakeholders as needed and appropriate for assigned channels under management.Performs other tasks and duties as may be assigned by the direct superior from time to time
MINIMUM QUALIFICATIONS:
Bachelor’s Degree in Business Management, Management or MarketingTraining and experience in product development particularly on electro
nic or digital channels.Excellent and effective written and oral communication skillsProficiency in computer operations and applicatio
nsHigh degree of supervision, organizatio
nal and analytical skillsHardworking, innovative, results-oriented and with positive work attitudePleasant personality, responsible, dedicated, innovative and resourcefulExcellent public relations and maintains good rapport with peers
Company HistoryOn July 1, 2003, an institution that upholds the best interest of the Public Safety Sector in the country was founded. Following the separation of the Philippine National Police (PNP) from the Armed Forces of the Philippines and pursuant to Republic Act 8367 or an Act Providing for the Regulation of the Organization and Operation of Non-Stock Savings and Loan Associations which mandated that an Association shall confine its membership to a well-defined group of persons and shall not transact business with the general public, the Public Safety Savings and Loan Association, Inc. (PSSLAI) was born and established to serve the members of the PNP, the Bureau of Fire Protection (BFP), and the Bureau of Jail and Management Penology (BJMP). With only 24 employees, 54 Million pesos in start-up capital, and a ground floor office at the Kiangan Hall in Camp Crame, PSSLAI centered on excellent service and innovative technology by creating products and services with the satisfaction and financial well-being of the public safety family in mind. PSSLAI Loans have the lowest interest rates in the industry with no hidden charges guaranteed. The Association also offers an array of investment opportunities with high dividends. Through these, and the hard work and dedication of the PSSLAI Board of Trustees, Management, and employees, PSSLAI today is the most admired and credible savings and loan association with its growth testified by the loyalty and patronage of more than 200,000 members*, its 34 Billion and growing asset portfolio, a 12 storey State-of-the-Art green and intelligent building along EDSA Quezon City, a branch in Camp Crame, and standardized and fully-equipped Extension Offices in key cities nationwide.PSSLAI is supervised and authorized by the Bangko Sentral ng Pilipinas to conduct business and is endorsed by the PNP, BFP, BJMP, and PPSC leadership. PSSLAI was the only SLAI to be included in the Philippines’ Top 500 Corporations in 2015 and Top 400 Corporations in 2016 by the Philippine Business Profiles and Perspectives, Inc. and is recognized as one of the Drivers of Growth of the Philippine Economy.Is it stable?YES! Eversince it was established in 2003, we have provided the highest dividend to our members, i.e. up to 18% per annum, compared to other savings and loan associations. Almost 90% of our members are from the PNP and the remaining 10% of our members are from the public safety sector, i.e. BFP and NAPOLCOM. The PNP, BFP and NAPOLCOM are all established institutions of the country’s Executive branch and backed up by the Philippine Government. Our collection efficiency rate of 97.5% is the highest among all Savings and Loan Institutions. Hence, PSSLAI is definitely stable!OUR VISIONTo achieve 100% membership in all Public Safety Agencies and become our Members’ first choice in all their financial needs.OUR MISSIONTo provide all our Members the opportunity to enjoy comprehensive financial and social benefits by offering customer-centric products and services built on relationships.OUR CORE VALUESUnityAccountabilityService ExcellenceIntegritySocial Responsiveness andTrustworthiness