ECommerce Marketplace Coordinator

JOB DETAILS

Ensures product pages of the assigned Marketplace stores are updated with new content and correct informationSupport day-to-day operations including but not limited to order processing & order reconciliation.Manage products and placements on different marketplaces worldwide.Data entry and analysis include creating reports from different platforms, presenting findings, and providing recommendations to the onshore team.Drive a world-class, error-free, customer-focused website content and usabilityEnsure the customer can use and browse the site quickly and effectively, to satisfy their main objectives of being able to get all the product information to be able to make a purchase decisionWork with eCommerce Manager to report on performance against key metrics across all website and trading initiativesEnsure testing and Quality Assurance of all products & digital content is carried outEnsure the way content is managed for the website has the targets and our customers at the forefrontWork with the digital creative manager to ensure online content is reflective of Brands look and feelEnsure relevant brand guidelines are adhered to to ensure the website and E-Marketing communications maintain and accurately portray the brand

EXPERIENCE AND QUALIFICATIONS:

Bachelor’s Degree or equivalent work experience (required)2+ years of professional experience in retail (B2C) e-commerce (required)Marketplace store management experience (advantageous)Work experience in the following marketplaces; Amazon, eBay, Catch, Full Beauty, Target US, Walmart US (advantageous)Proficient in any of these CMS Software: Magento preferable, or any similar softwareThe role will be heavily data and process based so the successful candidate needs to be able to handlelarge amounts of data whilst also ensuring keen attention to detail.Strong communication skills and experience in collaborating with multiple stakeholders onshoreExperience in using a website CMSAn understanding of SEOProficiency in Microsoft Office Suite (Word, Outlook, Excel) & Reporting (VLOOKUP etc.)Outstanding organizational and planning skills with the ability to multitask effectively, manage timelines and meet deadlinesHas the ability to seek advice and accept feedback.Has an inquisitive mind, ability to solve problems and suggest appropriate solutionsSound business acumen, highly numerate, with excellent planning & analytical capabilities

Work Location / Working shifts: WFH/Hybrid; AU Business hours

OT: In Lieu

Holiday Observance: PH Regular Holidays

The Company offers a broad spectrum of professional services to small and medium sized businesses in Australia ranging from client relationship management, technology support, accounting and administration, paraplanning and creative marketing services among others. Our motto is ‘Powering your potential’.Our Directors are highly experienced with global BPO and ITO companies and have ambitious growth plans for the business.